Research and insights

Guides you can use before opening an account, explainers on how regulation works, and our own investigations and reports.

  1. Guides

    How to check a broker’s regulatory claim

    A licence number on a website proves nothing until you have matched it on the regulator’s own register. Six checks, in order, that you can run before you send any money.

  2. Explainers

    Warnings, allegations and rulings are not the same thing

    A regulator’s warning, a client’s allegation, an enforcement action and a court’s final ruling carry very different weight. We label each one for what it is, and never use the word scam as a verdict.

  3. Guides

    Where to take a complaint about a broker

    Start with the firm, then go to the independent body that can decide your dispute. Regulators rarely settle individual complaints, and neither can we, but we do want to hear from you.