INFINOX Global Limited
No licence recorded for this entity.
INFINOX
INFINOX is a forex and CFD brand that says it was established in 2009. Retail clients outside the UK deal with INFINOX Limited in Mauritius (FSC, according to the firm) or INFINOX Global Limited in Anguilla, which holds no licence. Its UK company, Infinox Capital Limited (FCA), now serves only professional and institutional clients under the IXO Prime name. A Dubai company markets the brand under a UAE CMA Category 5 licence. Companies House names Marc Oliver Joppeck as the person with significant control of the UK company since July 2024.
Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works
Verified licences
| Regulator | Licence | Legal entity | Register status | Source |
|---|---|---|---|---|
| Financial Conduct Authority (FCA) | 501057 | Infinox Capital Limited | Authorised Checked 7 Oct 2026 | Register entry for Infinox Capital Limited (opens in a new tab) 3 |
| Capital Market Authority (CMA) | 20200000379 | Infinox Financial Consultants L.L.C S.O.C | Authorised Checked 7 Oct 2026 | Register entry for Infinox Financial Consultants L.L.C S.O.C (opens in a new tab) 4 |
| Securities Commission of The Bahamas (SCB) | No reference | IX Capital Group Limited | Authorised Checked 7 Oct 2026 | Register entry for IX Capital Group Limited (opens in a new tab) 5 |
Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.
Assessment summary
INFINOX’s UK and UAE companies are on their regulators’ registers, but its retail clients deal with a Mauritius company whose FSC licence we could not check or an Anguilla company that is not regulated. The international agreements segregate client money but offer no compensation scheme or independent complaints body, and say losses may be unlimited even though INFINOX’s pages promise negative balance protection. Insolvency insurance of up to USD 500,000 per claimant covers the Anguilla company’s clients. Ownership is only public for the UK company, whose person with significant control is Marc Oliver Joppeck; no financial statements are published for the international companies. The FCA fined the UK company £99,200 in 2025 for transaction reporting failures, Brazil’s CVM ordered IX Capital Group, the Bahamas company then trading as INFINOX, to stop soliciting Brazilian residents in 2021, and INFINOX appears on Indian and Malaysian alert lists.
Key positives
- Client money segregation is disclosed 2610
Both international agreements say client money is held in segregated accounts at an approved bank, separate from the company’s own money, although it may be passed to brokers or OTC counterparties.
- Authorisations are current and unrestricted 345
The licences we could check are current, with no suspension or restriction shown.
- Legal entity details are published 129101112
The footer and agreements give each company’s full name, registration or licence number and address, and the details match GLEIF’s records and, for the UK company, Companies House.
- A complaints procedure is published 2425
Both international companies publish a complaints procedure with contact details: acknowledgement within 48 hours and resolution within 4 weeks, or 8 weeks at the latest.
- Withdrawal terms are disclosed 218
The FAQ says withdrawals are processed within 24 hours and arrive within 5 business days, that the first withdrawal each month is free and later ones cost USD 15, and that deposits return to their source; the agreement sets the request process.
Key concerns
- FCA fines Infinox Capital £99,200 for transaction reporting failures 1934
Reduced the enforcement dimension by 10 points (moderate severity, 1.7 years before the review).
- Brazil’s CVM orders IX Capital Group (INFINOX) to stop offering services to Brazilian residents 2035
Reduced the enforcement dimension by 5 points (moderate severity, 5.6 years before the review, counted at half weight).
- Named on the Reserve Bank of India’s alert list of unauthorised forex platforms 22
Reduced the enforcement dimension by 2 points (low severity, 0.9 years before the review).
- Listed on the Securities Commission Malaysia Investor Alert List 21
Reduced the enforcement dimension by 1 points (low severity, 5.8 years before the review, counted at half weight).
- An investor compensation scheme applies 681617
Not met No investor compensation scheme covers clients of INFINOX Limited or INFINOX Global Limited; their risk disclosures say clients are not protected by any statutory compensation arrangement. INFINOX Global Limited’s insolvency insurance of up to USD 500,000 per claimant above a USD 20,000 retention is private cover, not a scheme.
Breakdown by dimension
Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.
Regulatory status and licence verification 26% of score Whether the firm’s licences exist, are current and cover what it offers.
- Partly met
Client-facing entities appear on the regulator’s register 12345
We matched Infinox Capital Limited on the FCA’s list, the UAE company on the CMA’s register and IX Capital Group on the Bahamas regulator’s list. We could not check INFINOX Limited’s FSC Mauritius licence, and INFINOX Global Limited in Anguilla, which signs the main international client agreement, holds no licence.
- Met
- Partly met
Permissions cover the services offered 234
The UAE company holds only consultation, introduction and promotion licences, as INFINOX says, and the FCA’s published list does not show the UK company’s permissions. We could not see INFINOX Limited’s permissions on a register, and INFINOX Global Limited offers CFDs without a licence.
- Partly met
Regulatory claims on the website are accurate 2346789
The FCA and CMA authorisations INFINOX lists match the registers; we could not confirm the FSC Mauritius licence. The licences page lists the FCA among its global regulators although the FCA-authorised company takes no retail clients, and the Anguilla risk disclosure refers to a licence that the client agreement says the company does not have.
- Partly met
Clients can tell which regulated entity serves them 1210
The footer names each company and its role, and each client agreement names the contracting company. But the site presents itself as INFINOX Limited’s (Mauritius) while publishing INFINOX Global Limited’s (Anguilla) agreement first, and does not say which retail clients contract with which company.
Criteria and their weighting are explained in the methodology.
Corporate transparency and ownership 13% of score Whether you can find out who owns and runs the firm.
- Met
- Partly met
Ultimate ownership can be identified 111213
Companies House names Marc Oliver Joppeck as the person with significant control of Infinox Capital Limited since July 2024, with 75% or more of the shares. We found no public record of who owns the Mauritius and Anguilla companies that serve retail clients; GLEIF reports only that INFINOX Global Limited is owned by natural persons. A press report says an investor group led by Mr Joppeck bought the INFINOX group in 2024 (not counted).
- Partly met
- Partly met
Directors or senior managers are identified 45711
INFINOX names no directors or managers on its websites. Companies House lists the UK company’s director, and the UAE and Bahamas regulators list the officers of the UAE company and IX Capital Group, but we found nothing for the Mauritius and Anguilla companies.
- Partly met
Criteria and their weighting are explained in the methodology.
Client fund protections and disclosed safeguards 13% of score What protects client money if something goes wrong.
- Met
- Partly met
Retail clients have negative balance protection 2681015
The licences page and FAQ promise negative balance protection for all retail clients, with balances reset to zero on request to support, but the client agreements and risk disclosures say losses may be unlimited and clients are liable for any deficit.
- Not met
An investor compensation scheme applies 681617
No investor compensation scheme covers clients of INFINOX Limited or INFINOX Global Limited; their risk disclosures say clients are not protected by any statutory compensation arrangement. INFINOX Global Limited’s insolvency insurance of up to USD 500,000 per claimant above a USD 20,000 retention is private cover, not a scheme.
- Partly met
- Met
Criteria and their weighting are explained in the methodology.
Enforcement and substantiated adverse findings 13% of score Regulator warnings, enforcement actions and final legal findings on record.
Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone warnings never count. Total deducted: 18 points.
- Met
Warning lists and enforcement records have been searched 1920212223
We searched FCA, CySEC, CVM, KNF and Japan FSA records and the Indian and Malaysian alert lists, and ran web searches for other actions. We found the FCA’s 2025 transaction reporting fine, the CVM’s 2021 stop order and entries on the Indian and Malaysian alert lists.
- Enforcement action
- Enforcement action
- Regulator warning
Named on the Reserve Bank of India’s alert list of unauthorised forex platforms 22
19 Nov 2025. Reduced the enforcement dimension by 2 points (low severity, 0.9 years before the review).
- Regulator warning
Listed on the Securities Commission Malaysia Investor Alert List 21
1 Jan 2021. Reduced the enforcement dimension by 1 points (low severity, 5.8 years before the review, counted at half weight).
Criteria and their weighting are explained in the methodology.
Complaint handling and documented resolutions 8% of score How the firm handles complaints, and what independent records show.
- Met
- Not met
Independent dispute resolution is available 9242526
The complaints procedures of INFINOX Limited and INFINOX Global Limited name no ombudsman or other outside body, and the Financial Commission lists INFINOX as not registered. Only the UK company, which takes no retail clients, falls under the Financial Ombudsman Service, for eligible complainants.
- Not determined
Independent complaint outcomes show no adverse pattern 27
The ombudsman published no decisions about Infinox Capital Limited between October 2023 and October 2026, and no outcomes are published for the international companies.
- Not met
Complaint data is disclosed 28
We found no complaint statistics published by INFINOX, and its UK company is below the thresholds for the FCA’s and the ombudsman’s firm-level tables.
Criteria and their weighting are explained in the methodology.
Trading terms and operational transparency 8% of score Whether costs, execution and risks are disclosed before you sign up.
- Partly met
Costs are disclosed before account opening 21018293031
INFINOX publishes average spreads, explains swaps, and its agreements and FAQ set inactivity fees (USD 20 a month after six months without activity in the Anguilla agreement) and withdrawal fees. It does not state the ECN account’s commission or the rate used for currency conversions.
- Met
An order execution policy is published 32
The execution policies say the company is the counterparty and only execution venue, pricing from liquidity providers it selects, and explain the execution factors and how conflicts of interest are handled.
- Met
- Met
- Met
Criteria and their weighting are explained in the methodology.
Public disclosures and communication 4% of score Whether public claims hold up and the firm communicates openly.
- Partly met
Marketing claims are accurate and attributable 2691517
The insurance INFINOX describes matches its certificate, but its pages promise retail clients that they will never lose more than they deposited while its agreements say losses may be unlimited, and its licences page lists the FCA among its regulators although international clients contract with the Mauritius company or the unregulated Anguilla company and the FCA-authorised company takes no retail clients.
- Partly met
An address and working contact channels are published 110111225
E-mail, live chat and the companies’ addresses are published, and the Anguilla and UK addresses match GLEIF and Companies House, but the Mauritius company’s address differs between the footer (Ground Floor) and its client agreement (2nd Floor, Suite 207), and the contact page gives no phone number or office address.
- Partly met
Criteria and their weighting are explained in the methodology.
On-site office verification 5% of score What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.
We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.
- Not met
Real office at the stated address, not a ghost address
- Not met
Office of the assessed entity
- Not met
Staffed and operating
Criteria and their weighting are explained in the methodology.
On-site assessment and platform testing 10% of score What our on-site checks and 30-day platform testing found.
We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.
- Not determined
Company identity
- Not determined
Regulatory claims
- Not determined
Office visit
- Not determined
Account opening
- Not determined
Platform usability
- Not determined
Costs and disclosures
- Not determined
Customer support
- Not determined
Deposits and withdrawals
- Not determined
Trading functions
- Not determined
Complaints process
Criteria and their weighting are explained in the methodology.
Regulation and legal entities
A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your account would be with.
INFINOX Limited
Financial Services Commission, Mauritius (FSC) · Reference GB20025832 1
Investment dealer, as stated by INFINOX
Stated by INFINOX. The FSC Mauritius website and register put automated requests through a bot check, which we do not get around.
Claimed by the firm, not yet verified
Infinox Capital Limited
Financial Conduct Authority (FCA) · Reference 501057 3
Authorised Verified on register, 7 Oct 2026
Infinox Financial Consultants L.L.C S.O.C
Capital Market Authority (CMA) · Reference 20200000379 4
Category 5: financial consultation, introduction and promotion
The register shows the company and its licences as active but does not display a licence number; 20200000379 is the number INFINOX gives.
Authorised Verified on register, 7 Oct 2026
INFINOX Services EU Limited
No licence recorded for this entity.
IX Capital Group Limited
Securities Commission of The Bahamas (SCB) 5
Dealing in capital market instruments as agent or principal, arranging deals, managing capital market instruments, trading CFDs
Listed by the SCB as at 31 August 2026; the list shows no licence numbers.
Authorised Verified on register, 7 Oct 2026
Dated findings
Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.
Regulator warning Active
Named on the Reserve Bank of India’s alert list of unauthorised forex platforms 22
The Reserve Bank of India’s Alert List, updated as on 19 November 2025, includes Infinox (www.infinox.com) among entities that are neither authorised to deal in forex under the Foreign Exchange Management Act nor authorised to operate a forex trading platform in India. The list warns residents but does not allege fraud.
Enforcement action Settled
FCA fines Infinox Capital £99,200 for transaction reporting failures 1934
By a final notice of 27 January 2025, published on 29 January 2025, the FCA fined Infinox Capital Limited £99,200 after a settlement discount. Between October 2022 and March 2023 the firm failed to submit 46,053 transaction reports for single-stock CFD trades executed through one corporate brokerage account, about 60% of that business line, in breach of Article 26(1) of UK MiFIR, and did not tell the FCA about the breach until the FCA had raised it. It was the FCA’s first fine for transaction reporting failures under UK MiFIR.
Enforcement action Concluded
Brazil’s CVM orders IX Capital Group (INFINOX) to stop offering services to Brazilian residents 2035
On 19 March 2021 the CVM said IX Capital Group Limited, trading as INFINOX, and Arlindo Leonardo Pereira were recruiting Brazilian residents for forex and CFD trading through websites, social networks, an affiliate programme and a YouTube channel without authorisation. By Ato Declaratório 18.543 of 17 March 2021 it ordered them to stop any public offer to residents of Brazil, under a daily fine of BRL 1,000.
Regulator warning Active
Listed on the Securities Commission Malaysia Investor Alert List 21
The Securities Commission Malaysia’s Investor Alert List includes “Infinox” (www.infinox.bs/my/) for carrying on unregulated activities. The list records the entry under the year 2021 without a specific date; we use 1 January 2021. The entry was still on the list when we checked on 7 October 2026. A separate 2022 entry concerns a clone website and is not a finding about INFINOX.
Company response
Firms can respond to their profile and to any finding. No response has been published for INFINOX. How firms can respond.
Assessment history
| Review date | Result | Methodology | Status |
|---|---|---|---|
| 7 Oct 2026 | Trust score 71 out of 100 Sound | 1.2 | Current |
Corrections and updates
No corrections have been made to this profile.
Sources
- 1 INFINOX global website: home page and footer (opens in a new tab)
An entry notice says the visitor is entering the website of INFINOX Limited, licence GB20025832, regulated by the FSC in Mauritius, and will lose the protections of EU regulation. The footer says INFINOX Limited is authorised and regulated as an investment dealer by the FSC Mauritius under licence GB20025832 (Credentia International Management, Cyberati Lounge, Ground Floor, The Catalyst Building, 40 Cybercity, Ebene); that Infinox Financial Consultants L.L.C S.O.C is a marketing and introducing entity in the UAE licensed by the CMA under Category 5 licence 20200000379 (Office 203-226, Building Khalid Shaban, Al Garhoud, Dubai); that INFINOX Global Limited, trading as INFINOX, is incorporated in Anguilla under company number A000001246 (Victoria House, The Valley); and that INFINOX Services EU Limited (Cyprus, HE440832, 8 Georgiou Christoforou Street, Strovolos, Nicosia) processes payments. Every page carries a general risk warning on derivatives without a loss percentage. Pages render by script; we read rendered copies.
- 2 INFINOX Global Limited client agreement (version 20032026V1) (opens in a new tab)
Agreement with Infinox Global Limited (Victoria House, The Valley, Anguilla), version code 20032026V1. It says CFDs are currently unregulated in Anguilla and the company is not subject to prudential or conduct regulation equivalent to the FSC or EU MiFID. Client money is held in segregated accounts at an approved bank and may be passed to brokers or OTC counterparties. Clients can lose more than their initial margin, losses may be unlimited and clients are liable for any deficit; it refers to negative balance protection only when listing abusive trading. A margin call applies at 50% and a stop-out at 20%. Amendments are posted on the website and continued use counts as acceptance. A USD 20 monthly inactivity fee may be charged after six months without activity. Withdrawals are requested by e-mail and returned to the original source; charges may apply.
- 3 Financial Services Register: investment firms list (CSV), data as at 3 October 2026 (opens in a new tab)
Shows Infinox Capital Limited (FRN 501057), first authorised on 15 September 2009, with status Authorised.
- 4 UAE Capital Market Authority, licensed companies: Infinox Financial Consultants L.L.C S.O.C (opens in a new tab)
Lists INFINOX FINANCIAL CONSULTANTS L.L.C S.O.C (record CP-0001749) as active, established on 29 August 2025, at Office 226, Al Garhoud, Dubai, with active financial consultation, introduction and promotion licences and Matthew Neil Johnson as accredited manager. The authority notes that a Category 5 company may not broker derivatives or spot foreign exchange. The register does not display a licence number.
- 5 Securities Commission of The Bahamas: SIA registered firms as at 31 August 2026 (opens in a new tab)
Lists IX Capital Group Limited at 201 Church Street, Sandyport, West Bay Street, Nassau, registered for dealing in capital market instruments as agent or principal, arranging deals and managing capital market instruments and trading CFDs, with Anthony Stubbs as chief executive and Jerome Pastel Gomez as CFD supervisory officer. The list does not show licence numbers.
- 6 INFINOX: global regulation and client protection (opens in a new tab)
Lists the FCA, the CMA and the FSC as its “global regulatory framework”. Says client capital is held at Tier-1 banks including Bank of Montreal (BMO), that client funds are fully segregated, that INFINOX Global Limited holds an excess of loss policy underwritten by Arch at Lloyd’s covering eligible clients’ net loss in an insolvency up to USD 500,000 per claimant (USD 20,000 retention), and that it enforces negative balance protection for all retail clients, “ensuring you never lose more than your total deposited capital”.
- 7 INFINOX: about us (opens in a new tab)
Says INFINOX was established in 2009 and lists its companies: INFINOX Limited (Mauritius, FSC licence GB20025832), INFINOX Financial Consultants L.L.C S.O.C (UAE, CMA Category 5 licence), Infinox Capital Limited (UK, authorised by the FCA, FRN 501057) and INFINOX Global Limited (Anguilla, company number A000001246). It names no directors or managers.
- 8 INFINOX Global Limited risk disclosure policy (opens in a new tab)
Warns that clients can lose more than their initial investment and are liable for any deficit, and that they are not protected by any statutory compensation arrangement. It refers to “issuing a licence to Infinox Global Limited” in boilerplate, although the client agreement says the company is not regulated.
- 9 INFINOX UK website (Internet Archive copy of 16 April 2026) (opens in a new tab)
Captured by the Internet Archive on 16 April 2026; the live site infinox.co.uk shows a Cloudflare check that we do not get around. A notice says Infinox Capital Ltd does not offer trading services to retail clients and asks professional clients and institutions to get in touch. The footer says Infinox Capital Ltd is registered at 90 Bartholomew Close, London EC1A 7BN under company number 06854853 and authorised and regulated by the FCA under number 501057.
- 10 Infinox Limited client agreement (version 10-10032025) (opens in a new tab)
Agreement with Infinox Limited (Mauritius, C176639), authorised by the FSC under licence GB20025832; the header gives The Cyberati Lounge, Ground Floor, The Catalyst, Ebene, and clause 4.1 gives the registered office as 2nd Floor, Suite 207, The Catalyst. Client money is held in segregated accounts at an approved bank. Clients can lose more than their initial margin and losses may be unlimited. A margin call applies at 50% and a stop-out at 20%. Amendments are posted on the website and continued use counts as acceptance. A USD 10 monthly inactivity fee may be charged on balances left six months after the relationship ends.
- 11 Companies House: Infinox Capital Limited (06854853) (opens in a new tab)
Incorporated on 21 March 2009; named Blu-Hill Financial Limited until 2011, Vantage FX UK Trading Limited until 2015 and GO Markets UK Trading Limited until July 2016. Registered office 90 Bartholomew Close, London EC1A 7BN since 19 May 2025 (Birchin Court, 20 Birchin Lane before). The only current director is Jana Zdravecka, appointed on 3 July 2024; Lee Roy Holmes resigned on 22 May 2026. Marc Oliver Joppeck has been the person with significant control since 24 July 2024, with 75% or more of the shares and votes and the right to appoint directors; Xueniu Zhang held more than half from March 2020 to July 2024.
- 12 GLEIF: INFINOX companies (opens in a new tab)
The global LEI index records INFINOX Global Limited (Anguilla, A000001246, LEI 213800DNU8NO822RJW65, also named INFINOX, c/o Webster LP, Victoria House, The Valley), reporting that it is owned by natural persons; INFINOX Limited (Mauritius, C176639, LEI 2138007O1CSV6KNNVI31, c/o Credentia International Management, The Cyberati Lounge, Ebene), with no known parent; IX Capital Group Limited (Bahamas, 199365B, LEI 213800LNVBJYCXQGDE20, also named INFINOX CAPITAL (BAHAMAS) LIMITED, 201 Church Street, Sandyport, Nassau); and Infinox Capital Limited (06854853, LEI 21380029BXU3FNU2HL90). No parent company is recorded for any of them.
- 13 Exclusive: INFINOX sold to investor group led by Marc Joppeck (opens in a new tab)
Reports that an investor group led by Marc Joppeck, a former StoneX and Deutsche Bank executive based in Frankfurt, acquired control of INFINOX from Xueniu Zhang, with the change of control in July 2024 and regulatory approvals completed in the following months.
- 14 Infinox Capital Limited: full accounts for the year to 31 March 2025 (opens in a new tab)
Filed on 12 December 2025 and audited by Ashdown Hurrey Auditors Ltd, which says they give a true and fair view. The strategic report says the company has moved away from the retail segment, is winding down legacy retail operations and concentrates on its institutional IXO Prime brand, which offers liquidity and institutional services to brokers, money managers, professional clients and fintech companies. Revenue was £2.3 million (2024: £3.7 million) and profit before tax £0.3 million (2024: £0.9 million). The company is authorised by the FCA to hold client money and custody assets. The accounts mention a recent change in ownership but name no parent or controlling party.
- 15 INFINOX FAQ: trading parameters (opens in a new tab)
Says retail trading accounts have automated negative balance protection and that a client whose balance turns negative should notify support to have it reset to zero; leverage goes up to 1:1000.
- 16 Infinox Limited risk disclosure policy (opens in a new tab)
Warns that clients can lose more than their initial investment and are liable for any deficit, and that clients of Infinox Limited are not protected by any statutory compensation arrangement.
- 17 Infinox Global Limited excess of loss policy: evidence of cover (June 2026) (opens in a new tab)
Cover from Arch 2012 at Lloyd’s for customers of Infinox Global Limited from 1 June 2026 to 31 May 2027: up to USD 500,000 per claimant in an insolvency, above a USD 20,000 retention.
- 18 INFINOX FAQ: withdrawals (opens in a new tab)
Withdrawal requests are processed within 24 hours and funds take up to 5 business days to arrive; deposits are returned to their source first; there is no maximum; the first withdrawal each month is free and later bank wire, Skrill or Neteller withdrawals in the same month cost USD 15.
- 19 FCA final notice: Infinox Capital Limited (27 January 2025) (opens in a new tab)
The FCA fined Infinox Capital Limited £99,200 (£141,800 before a 30% settlement discount) for breaching Article 26(1) of UK MiFIR between 1 October 2022 and 31 March 2023: it failed to submit 46,053 transaction reports for single-stock CFD trades executed through one corporate brokerage account, about 60% of that business line, and completed back-reporting only on 15 December 2023. Infinox learned of the failure from a third-party review in March 2023 but did not contact the FCA until after the FCA had raised a discrepancy in May 2023; it filed a formal breach notification on 6 July 2023.
- 20 CVM: alerta de atuação irregular no mercado Forex (IX Capital Group Limited, INFINOX) (opens in a new tab)
Market alert published on 19 March 2021: IX Capital Group Limited, trading as INFINOX, and Arlindo Leonardo Pereira were recruiting Brazilian residents for forex and CFD trading through websites, social networks, an affiliate programme and a YouTube channel without authorisation. By Ato Declaratório 18.543 the CVM ordered them to stop any public offer to Brazilian residents, under a daily fine of BRL 1,000.
- 21 Investor Alert List (opens in a new tab)
Includes an entry dated 2021 for “Infinox” (www.infinox.bs/my/) for carrying on unregulated activities, and a 2022 entry for a potential clone, “Infinox Trading Power” (infinox-tradingpower.com).
- 22 Alert List (updated as on 19 November 2025) (opens in a new tab)
Lists entities not authorised to deal in forex or operate forex trading platforms in India. Entry 43 is Infinox, https://www.infinox.com.
- 23 Searches of FCA, CySEC, CVM, KNF and Japan FSA records and the Indian and Malaysian alert lists for INFINOX (opens in a new tab)
On 7 October 2026 we searched the FCA’s list and final notices, CySEC’s 1,173 board decisions, the CVM’s declaratory acts, KNF’s lists, the Japan FSA’s lists of warned unregistered firms and the Indian, Securities Commission Malaysia and Bank Negara Malaysia alert lists for INFINOX and IX Capital Group, and ran web searches for actions by the FCA, CySEC, the SCB, the FSCA, CONSOB, the AMF and others. We found the FCA’s 2025 fine, the CVM’s 2021 stop order and entries on the Indian and Malaysian alert lists; a 2022 Malaysian entry concerns a clone.
- 24 Infinox Global Limited complaints handling and processing policy (opens in a new tab)
Complaints go to support@infinox.com, are acknowledged within 48 hours and resolved within 4 weeks, or at the latest 8 weeks. No outside body is named.
- 25 Infinox Limited complaint handling and processing policy (opens in a new tab)
Complaints go to the Ebene office, phone +230 490 8928 or support@infinox.com, are acknowledged within 48 hours and resolved within 4 weeks, or at the latest 8 weeks. No outside body is named.
- 26 Financial Commission member page: Infinox (opens in a new tab)
The Financial Commission, a private dispute resolution organisation, shows Infinox’s membership status as not registered.
- 27 Ombudsman decisions: Infinox Capital Limited, October 2023 to October 2026 (opens in a new tab)
Between 4 October 2023 and 4 October 2026 the ombudsman published no decisions about Infinox Capital Limited.
- 28 FCA firm-level complaints data 2025 H2 and Financial Ombudsman business complaints data (July 2025 to March 2026) (opens in a new tab)
Neither dataset includes Infinox Capital Limited; both publish firm-level figures only above minimum complaint volumes.
- 29 INFINOX: account types (opens in a new tab)
Compares an STP account (spreads from 0.9 pips on major currency pairs, no commission) and an ECN account (spreads from 0.2 pips, “commission applies”, without stating the amount), both with leverage up to 1:1000 and minimum trades of 0.01 lots. Says commission, leverage and conditions may vary by entity, client profile and account set-up, and that admin fees may apply to some swap-free instruments.
- 30 INFINOX: product information (opens in a new tab)
Publishes indicative average spreads by instrument (for example 0.3 pips on EURUSD and 1.8 on gold) and contract details by asset class, and refers to the platform for live specifications.
- 31 INFINOX FAQ: margins and financing (opens in a new tab)
A margin call warning is triggered when equity falls to 50% of the required margin and positions are stopped out at 20%; swaps are the interest differential set from liquidity providers’ rates and applied at the daily rollover.
- 32 INFINOX Global Limited best execution policy (opens in a new tab)
Infinox Global Limited is the counterparty to all trades, acting as principal and as the only execution venue, at prices based on feeds from liquidity providers it has selected; the policy explains the execution factors and how conflicts of interest are handled. The Mauritius company’s policy (best_execution_policy-1.pdf) also makes it the counterparty to all transactions.
- 33 INFINOX: dynamic leverage and margin scaling (opens in a new tab)
Publishes leverage tiers by asset class: for forex and metals, 1:1000 for up to 3 net open lots, falling in steps to 1:20 above 50 lots, with lower limits for volatile instruments.
- 34 FCA issues first fine for transaction reporting failures under MiFIR (opens in a new tab)
Press release first published on 29 January 2025: Infinox Capital Limited was fined £99,200 for failing to submit 46,053 transaction reports, the first enforcement action for transaction reporting breaches under UK MiFIR.
- 35 CVM declaratory acts (stop orders) dataset (opens in a new tab)
Records Ato Declaratório 18.543 of 17 March 2021 against IX CAPITAL GROUP LIMITED, published in the official gazette on 18 March 2021.
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