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Saxo is a Danish online investment and trading bank. Its parent, Saxo Bank A/S, holds a Danish banking licence and serves clients across Europe directly and through branches; subsidiaries serve clients in the UK, Switzerland, Singapore, Hong Kong, Italy and Japan. Since March 2026 Saxo has been majority owned by the J. Safra Sarasin Group, with co-founder Kim Fournais holding about 28%.
Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works
Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.
Assessment summary
Saxo is a Danish bank, now majority owned by the J. Safra Sarasin Group, that publishes annual reports, detailed business terms and deposit and investor guarantee information. We matched its UK, Swiss and Singapore companies on their regulators’ registers but could not load the Danish FSA’s register for the parent bank. Saxo’s regulatory record is significant: in January 2026 it accepted a DKK 313 million fine for anti-money laundering failures between 2021 and 2023, after earlier orders from the Danish FSA; a Danish court fined it in 2025 for millions of faulty transaction reports; and France’s AMF fined it in 2025 for failing to inform clients during an IT migration. UK ombudsman decisions show few complaints upheld against Saxo’s UK company.
The registers we checked show the companies as currently authorised. The Danish FSA’s 2026 fine was a penalty, not a licence restriction.
Independent dispute resolution is available 101617
Clients of Saxo Bank A/S can take unresolved complaints to the Danish Financial Complaint Board, and UK clients can use the Financial Ombudsman Service.
Independent complaint outcomes show no adverse pattern 17
Over three years the UK ombudsman published 20 decisions on Saxo’s UK company and upheld 1.
Saxo publishes how to complain, through the platform or an online form, overseen by a Global Complaints Officer.
Key concerns
Danish FSA fines Saxo Bank DKK 313 million for anti-money laundering breaches 520
Reduced the enforcement dimension by 25 points (high severity, 0.7 years before the review).
Danish court fines Saxo Bank DKK 2 million for transaction reporting failures 1121
Reduced the enforcement dimension by 10 points (moderate severity, 0.9 years before the review).
AMF fines Saxo Bank EUR 300,000 over its French branch’s client information failures 12
Reduced the enforcement dimension by 10 points (moderate severity, 1.2 years before the review).
ACPR reprimands and fines Saxo Banque France EUR 900,000 13
Reduced the enforcement dimension by 2.5 points (moderate severity, 9.8 years before the review, counted at a quarter of its weight).
Saxo’s former Australian company compensated clients after self-reporting CFD leverage limit breaches 14
Reduced the enforcement dimension by 2 points (low severity, 2.9 years before the review).
Breakdown by dimension
Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.
Regulatory status and licence verification 26% of score 79 out of 100
Whether the firm’s licences exist, are current and cover what it offers.
Partly met
Client-facing entities appear on the regulator’s register 1234
We matched Saxo Capital Markets UK on the FCA’s list, Saxo Bank (Schweiz) on FINMA’s list and Saxo Capital Markets Pte on MAS’s directory. We could not load the Danish FSA’s register for the parent bank, and did not check the Italian and Japanese companies.
MAS lists permissions covering OTC derivatives and leveraged FX for the Singapore company, and FINMA lists the Swiss company as a bank. We could not see the Danish licence or the FCA permissions on a register.
Partly met
Regulatory claims on the website are accurate 12346
The claims we could check match the registers, but the Danish, Italian and Japanese licences could not be checked against a register.
Partly met
Clients can tell which regulated entity serves them 16
Saxo says client agreements are made with the Saxo company for the client’s country and the UK site names its company, but the group pages do not list every subsidiary with its full name and licence number.
Criteria and their weighting are explained in the methodology.
Corporate transparency and ownership 13% of score 90 out of 100
Whether you can find out who owns and runs the firm.
Client securities held with external custodians are segregated. As a bank, Saxo holds client cash as deposits, protected by the Danish deposit guarantee rather than held in segregated client money accounts.
Not determined
Retail clients have negative balance protection
The general business terms do not state negative balance protection, and we did not review the UK terms on this point.
Saxo Bank A/S is a member of the Danish Depositor and Investor Guarantee Scheme, which covers cash deposits up to EUR 100,000 per depositor, including clients of its EU and UAE branches. Saxo directs clients of its subsidiaries to local websites for their cover, which we did not check.
Partly met
Banking and custody arrangements are disclosed 110
Client cash is held by Saxo Bank itself as a licensed bank; external custody providers for securities are described but not named in the terms.
Not determined
Withdrawal terms are disclosed
We did not review Saxo’s funding and withdrawal pages for fees and processing times.
Criteria and their weighting are explained in the methodology.
Enforcement and substantiated adverse findings 13% of score 51 out of 100
Regulator warnings, enforcement actions and final legal findings on record.
Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone
warnings never count. Total deducted: 49.5 points.
Met
Warning lists and enforcement records have been searched 51112131415
We searched Danish FSA, FCA, AMF, ACPR, ASIC and CVM records and the Indian and Malaysian alert lists, and ran web searches for actions by Saxo’s other regulators. The searches are cited with their dates.
Enforcement action
Danish FSA fines Saxo Bank DKK 313 million for anti-money laundering breaches 520
22 Jan 2026. Reduced the enforcement dimension by 25 points (high severity, 0.7 years before the review).
Enforcement action
Danish court fines Saxo Bank DKK 2 million for transaction reporting failures 1121
29 Oct 2025. Reduced the enforcement dimension by 10 points (moderate severity, 0.9 years before the review).
Enforcement action
AMF fines Saxo Bank EUR 300,000 over its French branch’s client information failures 12
16 Jul 2025. Reduced the enforcement dimension by 10 points (moderate severity, 1.2 years before the review).
Enforcement action
ACPR reprimands and fines Saxo Banque France EUR 900,000 13
28 Dec 2016. Reduced the enforcement dimension by 2.5 points (moderate severity, 9.8 years before the review, counted at a quarter of its weight).
Enforcement action
Saxo’s former Australian company compensated clients after self-reporting CFD leverage limit breaches 14
9 Nov 2023. Reduced the enforcement dimension by 2 points (low severity, 2.9 years before the review).
Criteria and their weighting are explained in the methodology.
Complaint handling and documented resolutions 8% of score 80 out of 100
How the firm handles complaints, and what independent records show.
Saxo publishes how to complain, through the platform or an online form, overseen by a Global Complaints Officer.
Met
Independent dispute resolution is available 101617
Clients of Saxo Bank A/S can take unresolved complaints to the Danish Financial Complaint Board, and UK clients can use the Financial Ombudsman Service.
Met
Independent complaint outcomes show no adverse pattern 17
Over three years the UK ombudsman published 20 decisions on Saxo’s UK company and upheld 1.
Saxo publishes commissions and spreads by asset class, but the pricing page we loaded did not show financing, currency conversion or inactivity charges.
Saxo’s regulatory statements match what we could check, but its UK homepage claims, such as more than 1.5 million clients and EUR 150 billion in client assets, are not attributed to a dated source on the page.
Met
An address and working contact channels are published 67
Addresses, phone and fax numbers are published for the parent bank and the UK company.
Changes to the terms that are not in the client’s favour require at least one month’s notice on a durable medium.
Criteria and their weighting are explained in the methodology.
On-site office verification 5% of score 0 out of 100
What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.
We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.
Not met
Real office at the stated address, not a ghost address
Not met
Office of the assessed entity
Not met
Staffed and operating
Criteria and their weighting are explained in the methodology.
On-site assessment and platform testing 10% of score Not assessed: no on-site assessment yet
What our on-site checks and 30-day platform testing found.
We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.
Not determined
Company identity
Not determined
Regulatory claims
Not determined
Office visit
Not determined
Account opening
Not determined
Platform usability
Not determined
Costs and disclosures
Not determined
Customer support
Not determined
Deposits and withdrawals
Not determined
Trading functions
Not determined
Complaints process
Criteria and their weighting are explained in the methodology.
Regulation and legal entities
A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your
account would be with.
Saxo Bank A/S
Client-facing entity · Incorporated in Denmark · Company number 15731249 · Clients in Denmark and other EU countries, including through branches in the UAE, Czech Republic, France, Belgium and the Netherlands
Saxo gives licence number 1149. We could not load the Danish FSA’s company register; the Danish FSA’s published decisions of 2024 and 2026 address Saxo Bank A/S as a supervised bank, and it was classified as a systemically important institution in 2023.
Claimed by the firm, not yet verified
Saxo Capital Markets UK Ltd
Client-facing entity · Incorporated in United Kingdom · Company number 7413871 · UK clients
Capital markets services licence: dealing in securities, collective investment schemes, exchange-traded and OTC derivatives and spot FX for leveraged trading; product financing; custodial services.
Client-facing entity · Incorporated in Italy · Clients in Italy
Commissione Nazionale per le Società e la Borsa (CONSOB)
Saxo states it holds financial licences in Italy. We did not check CONSOB’s register.
Claimed by the firm, not yet verified
Saxo Bank Securities Ltd
Client-facing entity · Incorporated in Japan · Clients in Japan
Financial Services Agency (JFSA)
Saxo states it holds financial licences in Japan. We did not check the JFSA’s register.
Claimed by the firm, not yet verified
J. Safra Sarasin Group
Holding or parent company · Incorporated in Switzerland
No licence recorded for this entity.
Dated findings
Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.
Enforcement actionSettled
Danish FSA fines Saxo Bank DKK 313 million for anti-money laundering breaches 520
· Danish Financial Supervisory Authority · Denmark · Last checked 4 Oct 2026
After an inspection in May 2023, the Danish FSA ordered Saxo Bank in February 2024 to fix a range of anti-money laundering deficiencies, including customer due diligence on white label and financial clients, monitoring of business relationships and prompt reporting of suspicious transactions, and expected it to raise its capital add-on for money laundering risk to at least DKK 150 million. On 22 January 2026 Saxo accepted an administrative fine of DKK 313 million for failing, between January 2021 and May 2023, to obtain information on the purpose of client relationships and to monitor white label clients on an ongoing basis. The FSA took account of Saxo’s cooperation and remedial steps.
Enforcement actionConcluded
Danish court fines Saxo Bank DKK 2 million for transaction reporting failures 1121
· Danish Police (National enhed for Særlig Kriminalitet) and the Lyngby District Court · Denmark · Last checked 4 Oct 2026
Following a 2022 police report by the Danish FSA, the Lyngby court fined Saxo Bank A/S DKK 2 million for submitting incomplete or inaccurate transaction reports in at least 84 million cases, and no report in 10 million cases, between January 2018 and June 2021, and for failing to check its reports. Danish police announced the judgment on 29 October 2025.
Enforcement actionConcluded
AMF fines Saxo Bank EUR 300,000 over its French branch’s client information failures 12
· Autorité des marchés financiers · France · Last checked 4 Oct 2026
On 16 July 2025 the AMF Enforcement Committee fined Saxo Bank A/S EUR 300,000, as successor to BinckBank NV, because its French branch had not properly informed clients of significant changes to how derivatives positions were closed and margins calculated after an IT migration in November 2020, had not informed clients of incidents on three securities transactions, and had shortcomings in handling PEA transfers.
Enforcement actionSettled
Saxo’s former Australian company compensated clients after self-reporting CFD leverage limit breaches 14
· Australian Securities and Investments Commission · Australia · Last checked 4 Oct 2026
On 9 November 2023 ASIC reported that Saxo Capital Markets (Australia) Limited was one of seven CFD issuers that self-reported issuing CFDs to retail clients with leverage above the limits in ASIC’s CFD product intervention order, and that undertook remediation programs to compensate affected clients under ASIC’s review. ASIC did not impose a penalty.
Enforcement actionConcluded
ACPR reprimands and fines Saxo Banque France EUR 900,000 13
· Autorité de contrôle prudentiel et de résolution · France · Last checked 4 Oct 2026
On 28 December 2016 the ACPR’s Enforcement Committee imposed a reprimand and a EUR 900,000 fine on Saxo Banque France in disciplinary proceedings concerning its anti-money laundering and counter-terrorist financing arrangements.
Company response
Firms can respond to their profile and to any finding. No response has been published for Saxo. How firms can respond.
States that Saxo Bank A/S, company registration 15731249, holds Danish FSA licence 1149, received its banking licence in 2001 and was classified as a systemically important financial institution in June 2023. Says the group also holds a banking licence in Switzerland and financial licences in the UK, Singapore, Italy and Japan. Explains that Saxo is a member of the Danish Depositor and Investor Guarantee Scheme, covering cash deposits up to EUR 100,000 per depositor, including clients of its branches in the UAE, Czech Republic, France, Belgium and the Netherlands, while clients of its subsidiaries should check local cover.
Monetary Authority of SingaporeRegulator recordChecked 4 Oct 2026Singapore
Lists Saxo Capital Markets Pte Ltd as a capital markets services licensee for dealing in securities, collective investment schemes, exchange-traded and OTC derivatives and leveraged spot FX, product financing and custodial services. Names Mahesh Sethuraman as chief executive officer.
Danish Financial Supervisory Authority (Finanstilsynet)Regulator recordPublished 23 Jan 2026Checked 4 Oct 2026Denmark
On 22 January 2026 Saxo Bank accepted an administrative fine of DKK 313,000,000 issued by the Danish FSA for breaching the Anti-Money Laundering Act’s requirements on information about the purpose and nature of client relationships and on ongoing monitoring of white label clients, from January 2021 to May 2023. The FSA took into account Saxo’s cooperation and remedial steps, and reduced the fine in view of the bank’s financial strength.
Saxo Capital Markets UK LtdCompany statementChecked 4 Oct 2026
States that Saxo is a trading name of Saxo Capital Markets UK Ltd, authorised by the FCA (FRN 551422), company number 7413871, registered at 26th Floor, 40 Bank Street, London. Shows the warning that 60% of retail investor accounts lose money when trading CFDs with this provider; the international site shows 64%.
Saxo Bank A/SCompany statementPublished 2 Mar 2026Checked 4 Oct 2026
Announces that J. Safra Sarasin Group acquired about 71% of Saxo Bank, previously held by Geely Financials Denmark, Mandatum and other minority shareholders, after approval by FINMA and the Danish FSA. Kim Fournais retains about 28% and becomes chairman; Daniel Belfer becomes chief executive.
Saxo’s client terms. Custody securities held with external custody providers are segregated and identified; Saxo is a member of the Danish Guarantee Scheme for Depositors and Investors. Changes not in the client’s favour require at least one month’s notice on a durable medium. Complaints go first to Saxo’s complaint department and can then be taken to the Danish Financial Complaint Board or the complaint board for investment companies. The terms do not state negative balance protection or leverage limits.
National enhed for Særlig Kriminalitet (Danish Police)Court, tribunal or ombudsman recordPublished 29 Oct 2025Checked 4 Oct 2026Denmark
Reports that the Lyngby court fined Saxo Bank A/S DKK 2 million for submitting incomplete or inaccurate transaction reports to the Danish FSA in at least 84 million cases, and none at all in 10 million cases, between 3 January 2018 and 30 June 2021, and for failing to check its reports. The case followed a police report by the Danish FSA.
Autorité des marchés financiersRegulator recordPublished 16 Jul 2025Checked 4 Oct 2026France
On 16 July 2025 the AMF Enforcement Committee fined Saxo Bank A/S EUR 300,000, as successor to BinckBank NV, for breaches by its French branch (trading as Saxo Banque): clients were not properly informed of significant changes to how open derivatives positions were closed and margins calculated after an IT migration in November 2020, nor of incidents on three securities transactions, and there were shortcomings in handling PEA transfers.
Autorité de contrôle prudentiel et de résolutionRegulator recordPublished 28 Dec 2016Checked 4 Oct 2026France
Decision of 28 December 2016 by the ACPR’s Enforcement Committee imposing a reprimand and a EUR 900,000 fine on Saxo Banque France in disciplinary proceedings concerning its anti-money laundering and counter-terrorist financing arrangements.
Australian Securities and Investments CommissionRegulator recordPublished 9 Nov 2023Checked 4 Oct 2026Australia
ASIC reports that seven CFD issuers, including Saxo Capital Markets (Australia) Limited, self-reported issuing CFDs to retail clients above the leverage limits in ASIC’s CFD product intervention order and paid or agreed to pay a combined AUD 4.3 million to affected clients. Saxo no longer lists an Australian business, and ASIC’s current licensee data shows its former licence number under another company name.
Danish Financial Supervisory Authority; Financial Conduct Authority; and othersRegulator recordChecked 4 Oct 2026
On 4 October 2026 we searched the Danish FSA’s published decisions, the FCA’s and ASIC’s websites, the AMF’s and ACPR’s enforcement decisions and Brazil’s CVM alerts, checked the Indian and Malaysian alert lists, and ran web searches for actions by FINMA, MAS, CONSOB and the JFSA. The findings on this profile are what we found; Saxo is not on the Indian or Malaysian lists.
Clients can complain through the platform or an online form; a Global Complaints Officer oversees complaints, and unresolved complaints can be filed with the Danish Financial Complaint Board.
Financial Ombudsman ServiceCourt, tribunal or ombudsman recordChecked 4 Oct 2026United Kingdom
The ombudsman lists the company under two business names. Between 4 October 2023 and 4 October 2026 it published 13 decisions under one (none upheld) and 7 under the other (1 upheld): 20 decisions, 1 upheld.
Danish Financial Supervisory Authority (Finanstilsynet)Regulator recordPublished 15 Feb 2024Checked 4 Oct 2026Denmark
Report of the May 2023 anti-money laundering inspection. The Danish FSA issued orders requiring Saxo to obtain information on the purpose of business relationships, keep customer due diligence up to date, apply enhanced due diligence to all white label clients and high-risk financial clients, verify correspondent relationships, monitor all relationships, investigate alerts and report suspicious transactions promptly. It expected Saxo to raise its Pillar II capital add-on for money laundering risk by at least DKK 125 million, to at least DKK 150 million.
Danish Financial Supervisory Authority (Finanstilsynet)Regulator recordPublished 29 Mar 2022Checked 4 Oct 2026Denmark
The Danish FSA reported Saxo Bank to the police for failing to ensure complete and accurate MiFIR transaction reports from 3 January 2018 to 30 June 2021, which it described as serious and extensive breaches.
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