RoboForex is a forex and CFD broker operated by RoboForex Ltd, a Belize company registered with the Financial Services Commission of Belize. Its website refers retail clients in Europe to RoboMarkets Deutschland GmbH, which BaFin authorises.
Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works
| Regulator | Licence | Legal entity | Register status | Source |
|---|---|---|---|---|
| Federal Financial Supervisory Authority (BaFin) (BaFin) | 10154068 | RoboMarkets Deutschland GmbH | Authorised Checked 6 Oct 2026 | Register entry for RoboMarkets Deutschland GmbH (opens in a new tab) 2 |
Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.
RoboForex Ltd says it is licensed by the FSC of Belize, but we could not check the FSC’s register. Its client agreement has no client money segregation terms, no compensation scheme applies, it publishes no financial statements and does not name its owners or managers. Negative balance protection is offered as a promotional programme that RoboForex can withdraw from any client without reason. Clients can take disputes to the Financial Commission. Brazil’s CVM ordered RoboForex Ltd in 2023 to stop offering services in Brazil, and it is on the Malaysian alert list.
The site and the agreement name RoboForex Ltd, its regulator, licence and registration numbers, and tell European clients which company serves them.
Clients can take unresolved claims to the Financial Commission, which lists RoboForex as an active member since 2014.
The client agreement and general risk disclosure can be downloaded without an account.
The site states that 75.85% of retail investor accounts lose money when trading CFDs with this provider.
Reduced the enforcement dimension by 5 points (moderate severity, 3.7 years before the review, counted at half weight).
Reduced the enforcement dimension by 1 points (low severity, 4.8 years before the review, counted at half weight).
Not met We found no client money segregation terms in the client agreement, and the security page does not mention segregation.
Not met No investor compensation scheme covers RoboForex Ltd’s clients. The Financial Commission’s fund only pays its own awards, up to €20,000 per case, if a member fails to pay; it does not cover a broker’s insolvency.
Not met We found no financial statements or capital disclosures published by RoboForex Ltd.
Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.
Whether the firm’s licences exist, are current and cover what it offers.
Authorisations are current and unrestricted 1
We could not see the status of RoboForex Ltd’s FSC licence on a register.
Permissions cover the services offered 1
RoboForex says its FSC registration covers trading in securities as principal and agent, managing securities and investment advice, but we could not see this on the register.
Criteria and their weighting are explained in the methodology.
Whether you can find out who owns and runs the firm.
Financial statements are available 3
We found no financial statements or capital disclosures published by RoboForex Ltd.
Criteria and their weighting are explained in the methodology.
What protects client money if something goes wrong.
Retail clients have negative balance protection 456
RoboForex resets negative balances to zero under what it calls a permanent promotional programme, but reserves the right to deny any client access to it without giving a reason, and the agreement lets it recover negative balances from the client’s other accounts.
Criteria and their weighting are explained in the methodology.
Regulator warnings, enforcement actions and final legal findings on record.
Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone warnings never count. Total deducted: 6 points.
Listed on the Securities Commission Malaysia Investor Alert List 10
1 Jan 2022. Reduced the enforcement dimension by 1 points (low severity, 4.8 years before the review, counted at half weight).
Criteria and their weighting are explained in the methodology.
How the firm handles complaints, and what independent records show.
A complaints procedure is published 4
Claims must be filed as a ticket in the client area, and the agreement lists grounds on which claims are not accepted, but it gives no response time.
Independent complaint outcomes show no adverse pattern 11
RoboForex has no UK company, so there are no Financial Ombudsman Service decisions, and we did not find published decisions of other dispute bodies.
Complaint data is disclosed 3
We found no complaint statistics published by RoboForex or by a regulator or dispute body for its company.
Criteria and their weighting are explained in the methodology.
Whether costs, execution and risks are disclosed before you sign up.
An order execution policy is published 4
The agreement describes market execution and how orders are processed, but we found no order execution policy naming counterparties or explaining conflicts of interest.
The client agreement is available before sign-up 4
The client agreement and general risk disclosure can be downloaded without an account.
Risk warnings are clear and current 3
The site states that 75.85% of retail investor accounts lose money when trading CFDs with this provider.
Criteria and their weighting are explained in the methodology.
Whether public claims hold up and the firm communicates openly.
Marketing claims are accurate and attributable 356
The security page says RoboForex “automatically tops up the balance to 0 and the client does not have to pay anything”, while the programme’s own page says it can deny clients access without giving a reason; the about page also uses the regulator’s former name.
Material changes are communicated 4
Changes take effect five working days after notice on the website or by email.
Criteria and their weighting are explained in the methodology.
What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.
We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.
Real office at the stated address, not a ghost address
Office of the assessed entity
Staffed and operating
Criteria and their weighting are explained in the methodology.
What our on-site checks and 30-day platform testing found.
We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.
Company identity
Regulatory claims
Office visit
Account opening
Platform usability
Costs and disclosures
Customer support
Deposits and withdrawals
Trading functions
Complaints process
Criteria and their weighting are explained in the methodology.
A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your account would be with.
Financial Services Commission, Belize (FSC) · Reference 9759600 1
Trading in securities as principal and as agent, managing securities, investment advice
Stated by RoboForex. The FSC’s register is a search application we could not query.
Federal Financial Supervisory Authority (BaFin) (BaFin) · Reference 10154068 2
Contract broking, investment advice, investment broking, portfolio management, principal broking
Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.
On 19 January 2023 the CVM said Roboforex Ltd was seeking clients resident in Brazil through roboforex.com without authorisation. By Ato Declaratório 20.519 of 17 January 2023 it ordered the company to stop offering securities intermediation services, under a daily fine of BRL 1,000 for non-compliance.
The Securities Commission Malaysia’s Investor Alert List includes “RoboForex” (roboforex.com) for carrying on unlicensed capital market activities of dealing in securities. The list records the entry under the year 2022 without a specific date; we use 1 January 2022. The entry was still on the list when we checked on 4 October 2026.
Firms can respond to their profile and to any finding. No response has been published for RoboForex. How firms can respond.
| Review date | Result | Methodology | Status |
|---|---|---|---|
| 6 Oct 2026 | Trust score 64 out of 100 Mixed | 1.2 | Current |
No corrections have been made to this profile.
Says RoboForex Ltd is registered with the FSC of Belize for trading in securities as principal and as agent, managing securities and providing investment advice, and that it participates in the Financial Commission, which resolves disputes between members and their clients.
Lists RoboMarkets Deutschland GmbH, Bleidenstraße 1, Frankfurt, BaFin-ID 10154068, as a securities institution authorised for contract broking, investment advice, investment broking and portfolio management (since 2019) and principal broking (since 25 August 2025).
Says the site is operated by RoboForex Ltd, a Belize company registered with the Financial Services Commission under the Securities Industry Act 2021 (licence 9759600, registration number 000001272), at 2118 Guava Street, Belama Phase 1, Belize City, and refers retail clients in Europe to RoboMarkets Deutschland GmbH (BaFin licence 10154068). It advertises leverage up to 1:2000, a welcome bonus and up to 10% interest on account balances, mentions civil liability insurance with a limit of EUR 2,500,000, and warns that 75.85% of retail investor accounts lose money when trading CFDs with this provider. The about page still describes the regulator as the International Financial Services Commission, its former name.
Lets the company pay off a negative balance from the client’s other accounts; sets out withdrawal conditions; describes market execution and leverage limits of 1:200 or 1:100 during restriction periods; says stop out values are in the account comparison table on the website; lets the company add a mark-up to conversion rates; and contains no client money segregation terms. Changes take effect five working days after notice on the website or by email. Claims must be filed as a ticket in the Members Area, with no response time stated, and can be escalated to the FSC of Belize or the Financial Commission. It gives the address Belize Marina Towers, Barrack Road, Belize City, and refers to the company’s “group of companies” without naming them.
Lists the FSC licence, negative balance protection (“RoboForex Ltd automatically tops up the balance to 0 and the client does not have to pay anything”), membership of the Financial Commission and its compensation fund (up to €20,000 per case if a member refuses to pay an award), a Verify My Trade certificate and the civil liability insurance. It does not mention segregation of client money.
Describes negative balance protection as “a permanent promotional program” under which RoboForex Ltd resets negative balances to zero, and says “RoboForex reserves the right to deny clients access to this program without giving any reason”.
The Financial Commission, a private dispute resolution organisation, lists RoboForex as an active member registered on 14 January 2014.
Says deposits and withdrawals carry no commission under its “Deposit without commission” and “Withdraw without commission” programmes; the table of payment methods, fees and processing times loads dynamically and did not appear in the page text we retrieved.
Market alert published on 19 January 2023: Roboforex Ltd was seeking clients resident in Brazil through roboforex.com without CVM authorisation, and Ato Declaratório 20.519 ordered the immediate suspension of any offer of securities intermediation services, under a daily fine of BRL 1,000 for non-compliance.
Includes an entry dated 2022 for “RoboForex” (https://roboforex.com/) for carrying on unlicensed capital market activities of dealing in securities. A 2021 entry for “Roboforex / Roboforex Trading Service Sdn Bhd” (roboforex.my, with misuse of the SC’s name and logo) and a 2024 entry for a possible clone on Telegram concern other sites, and are not treated as findings about RoboForex.
On 6 October 2026 we searched the FCA’s list, CySEC’s 1,173 board decisions, the CVM’s declaratory acts, KNF’s lists and the Indian, Securities Commission Malaysia and Bank Negara Malaysia alert lists for RoboForex, and ran web searches. We found the CVM’s 2023 order and the Malaysian 2022 entry against RoboForex Ltd. CySEC decisions concerning RoboMarkets Ltd, a Cyprus company using the RoboMarkets name, are not attributed to RoboForex Ltd because no document we read links the two companies.
Records Ato Declaratório 20.519 of 17 January 2023 against RoboForex Ltd, published in the official gazette on 19 January 2023.
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