Plus500UK Ltd
Financial Conduct Authority (FCA) · Reference 509909 1
Listed as Authorised in the FCA's investment firms register, first authorised 29 June 2010. The list does not show permissions.
Authorised Verified on register, 4 Oct 2026
Plus500
Plus500 is a CFD provider owned by Plus500 Ltd, an Israeli company whose shares have traded on the London Stock Exchange since 2013. It serves clients through regulated subsidiaries, including Plus500UK Ltd (FCA), Plus500CY Ltd (CySEC), Plus500AU Pty Ltd (ASIC), Plus500SG Pte Ltd (MAS) and Plus500SEY Ltd (Seychelles FSA). The group’s annual report lists 16 regulators across its subsidiaries.
Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works
Verified licences
| Regulator | Licence | Legal entity | Register status | Source |
|---|---|---|---|---|
| Financial Conduct Authority (FCA) | 509909 | Plus500UK Ltd | Authorised Checked 4 Oct 2026 | Register entry for Plus500UK Ltd (opens in a new tab) 1 |
| Cyprus Securities and Exchange Commission (CySEC) | 250/14 | Plus500CY Ltd | Authorised Checked 4 Oct 2026 | Register entry for Plus500CY Ltd (opens in a new tab) 2 |
| Australian Securities and Investments Commission (ASIC) | AFSL 417727 | Plus500AU Pty Ltd | Authorised Checked 4 Oct 2026 | Register entry for Plus500AU Pty Ltd (opens in a new tab) 3 |
| Monetary Authority of Singapore (MAS) | No reference | Plus500SG Pte Ltd | Authorised Checked 4 Oct 2026 | Register entry for Plus500SG Pte Ltd (opens in a new tab) 4 |
| Financial Services Authority Seychelles (FSA) | SD039 | Plus500SEY Ltd | Authorised Checked 4 Oct 2026 | Register entry for Plus500SEY Ltd (opens in a new tab) 5 |
Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.
Assessment summary
Plus500 is owned by a listed parent that publishes audited accounts, and we matched its UK, Cyprus, Australian, Singapore and Seychelles companies on their regulators’ registers. Its user agreements, which are available without an account, disclose segregation of client money, negative balance protection, the FSCS and ombudsman routes for UK clients, and its fees, including an inactivity fee. The ombudsman upheld 5 of the 34 decisions it published on Plus500UK in the last three years. Plus500 is on the Malaysian regulator’s alert list. Older enforcement, a 2011 Brazilian order to stop offering services there, a 2012 UK fine for transaction reporting failures and 2015 UK restrictions over anti-money laundering checks, is shown but is more than ten years old. Plus500’s website refused our automated requests, so we could not check its risk warning or marketing claims directly.
Key positives
- Clients can tell which regulated entity serves them 78
Each user agreement names the Plus500 company that provides the service, with its regulator and licence number.
- Client money segregation is disclosed 78
The UK and Seychelles agreements say client money is held in segregated bank accounts, under the FCA’s client money rules for UK clients.
- Ultimate ownership can be identified 6
The group’s parent, Plus500 Ltd, is a listed company whose annual report describes its regulated subsidiaries.
- Authorisations are current and unrestricted 12345
All five registers we checked show the companies as currently authorised, with no suspension or restriction.
- Legal entity details are published 279
The UK agreement gives the company number and registered address, which match Companies House, and the regulators’ registers give the addresses of the other companies we checked.
Key concerns
- Listed on the Securities Commission Malaysia Investor Alert List 12
Reduced the enforcement dimension by 2 points (low severity, 1.8 years before the review).
- Client-facing entities appear on the regulator’s register 123456
Partly met We matched five Plus500 companies on official registers: Plus500UK (FCA), Plus500CY (CySEC), Plus500AU (ASIC), Plus500SG (MAS) and Plus500SEY (Seychelles FSA). The annual report lists eleven more regulators whose registers we did not check.
- Banking and custody arrangements are disclosed 78
Not met The agreements describe segregated client bank accounts but do not name the banks.
- Regulatory claims on the website are accurate 12678
Partly met Every licence we could check matches Plus500’s statements, but most of the sixteen regulators the annual report names could not be checked.
- Permissions cover the services offered 2345
Partly met CySEC, ASIC and MAS list permissions that cover dealing in CFDs or OTC derivatives as principal, and the FSA lists Plus500SEY as a securities dealer. The FCA’s published list does not show the UK company’s permissions.
Breakdown by dimension
Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.
Regulatory status and licence verification 26% of score Whether the firm’s licences exist, are current and cover what it offers.
- Partly met
Client-facing entities appear on the regulator’s register 123456
We matched five Plus500 companies on official registers: Plus500UK (FCA), Plus500CY (CySEC), Plus500AU (ASIC), Plus500SG (MAS) and Plus500SEY (Seychelles FSA). The annual report lists eleven more regulators whose registers we did not check.
- Met
- Partly met
- Partly met
- Met
Criteria and their weighting are explained in the methodology.
Corporate transparency and ownership 13% of score Whether you can find out who owns and runs the firm.
- Met
- Met
Ultimate ownership can be identified 6
The group’s parent, Plus500 Ltd, is a listed company whose annual report describes its regulated subsidiaries.
- Met
Group structure is explained 6
The annual report explains which subsidiaries are regulated where and how each manages its regulatory capital.
- Met
- Met
Criteria and their weighting are explained in the methodology.
Client fund protections and disclosed safeguards 13% of score What protects client money if something goes wrong.
- Met
- Met
- Partly met
- Not met
- Partly met
Withdrawal terms are disclosed 7
The UK agreement sets out withdrawal methods, minimum amounts, a limit of five withdrawals a month and the fees that apply. We did not find processing times.
Criteria and their weighting are explained in the methodology.
Enforcement and substantiated adverse findings 13% of score Regulator warnings, enforcement actions and final legal findings on record.
Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone warnings never count. Total deducted: 2 points.
- Met
- Regulator warning
Listed on the Securities Commission Malaysia Investor Alert List 12
1 Jan 2025. Reduced the enforcement dimension by 2 points (low severity, 1.8 years before the review).
- Enforcement action
FCA requirements stop Plus500UK account activity pending anti-money laundering checks 11
15 May 2015. Not counted: more than 10 years old at the review date.
- Enforcement action
FSA fines Plus500UK GBP 205,128 for transaction reporting failures 10
17 Oct 2012. Not counted: more than 10 years old at the review date.
- Enforcement action
Brazil’s CVM orders Plus500UK to stop offering brokerage services in Brazil 14
31 Aug 2011. Not counted: more than 10 years old at the review date.
Criteria and their weighting are explained in the methodology.
Complaint handling and documented resolutions 8% of score How the firm handles complaints, and what independent records show.
- Partly met
A complaints procedure is published 7
The UK agreement explains that complaints must be made in writing and can be escalated to the Financial Ombudsman Service, but refers to the website for the detailed procedure, which we could not access. We did not find a stated response time.
- Partly met
- Met
Independent complaint outcomes show no adverse pattern 15
Over three years the ombudsman published 34 decisions on Plus500UK and upheld 5 (about 15%), which shows no pattern of complaints upheld against it.
- Not determined
Complaint data is disclosed 716
We found no complaint statistics published by Plus500, and Plus500UK is below the thresholds for the FCA’s and the ombudsman’s firm-level tables. AFCA publishes complaint figures for the financial firms that are its members, but its data site refused our requests, so we could not check the Australian company.
Criteria and their weighting are explained in the methodology.
Trading terms and operational transparency 8% of score Whether costs, execution and risks are disclosed before you sign up.
- Met
Costs are disclosed before account opening 7
The UK agreement discloses spreads, overnight funding, a currency conversion fee of up to 0.7%, an inactivity fee of up to USD 10 a month and withdrawal fees.
- Met
An order execution policy is published 17
The summary order execution policy states that Plus500 is the counterparty and sole execution venue for client trades.
- Met
- Partly met
Leverage and margin terms are disclosed 7
The agreements describe negative balance and margin close-out protection, but we did not find maximum leverage by client category in the documents we could access.
- Not determined
Risk warnings are clear and current
Plus500’s website refused our automated requests, so we could not check the risk warning it displays.
Criteria and their weighting are explained in the methodology.
Public disclosures and communication 4% of score Whether public claims hold up and the firm communicates openly.
- Not determined
Marketing claims are accurate and attributable
We could not access Plus500’s website to check its marketing claims.
- Met
- Met
Material changes are communicated 7
Plus500 notifies clients of changes to the user agreement by an electronic message on the trading platform, and the agreements carry version dates.
Criteria and their weighting are explained in the methodology.
On-site office verification 5% of score What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.
We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.
- Not met
Real office at the stated address, not a ghost address
- Not met
Office of the assessed entity
- Not met
Staffed and operating
Criteria and their weighting are explained in the methodology.
On-site assessment and platform testing 10% of score What our on-site checks and 30-day platform testing found.
We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.
- Not determined
Company identity
- Not determined
Regulatory claims
- Not determined
Office visit
- Not determined
Account opening
- Not determined
Platform usability
- Not determined
Costs and disclosures
- Not determined
Customer support
- Not determined
Deposits and withdrawals
- Not determined
Trading functions
- Not determined
Complaints process
Criteria and their weighting are explained in the methodology.
Regulation and legal entities
A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your account would be with.
Plus500CY Ltd
Cyprus Securities and Exchange Commission (CySEC) · Reference 250/14 2
Reception and transmission of orders, execution of orders and dealing on own account in financial instruments 1 to 10 (which include CFDs); safekeeping as an ancillary service.
Licence granted 10 October 2014.
Authorised Verified on register, 4 Oct 2026
Plus500AU Pty Ltd
Australian Securities and Investments Commission (ASIC) · Reference AFSL 417727 3
Deal in and make a market for derivatives and foreign exchange contracts, and give general advice on them, for retail and wholesale clients.
Licence start date 9 October 2012.
Authorised Verified on register, 4 Oct 2026
Plus500SG Pte Ltd
Monetary Authority of Singapore (MAS) 4
Capital markets services licence for dealing in over-the-counter derivatives contracts; exempt financial adviser.
Authorised Verified on register, 4 Oct 2026
Plus500SEY Ltd
Financial Services Authority Seychelles (FSA) · Reference SD039 5
Securities dealer
Listed among licensed securities dealers. The register does not show licence numbers; SD039 is the number in Plus500SEY’s user agreement.
Authorised Verified on register, 4 Oct 2026
Plus500EE AS
No licence recorded for this entity.
Plus500 Ltd
No licence recorded for this entity.
Dated findings
Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.
Regulator warning Active
Listed on the Securities Commission Malaysia Investor Alert List 12
The Securities Commission Malaysia’s Investor Alert List includes “Plus500 / Plus500 Trading”, with the website www.plus500.com and its Android app, for carrying on unlicensed capital market activities of dealing in derivatives in Malaysia. The list records the entry under the year 2025 without a specific date; we use 1 January 2025. The entry was on the list when we checked on 4 October 2026.
Enforcement action Concluded
FCA requirements stop Plus500UK account activity pending anti-money laundering checks 11
In May 2015 Plus500UK Ltd applied for, and the FCA imposed with immediate effect, requirements under which it had to prohibit all activity on existing clients’ accounts until they completed new customer due diligence questionnaires, and could not take on new clients after 15 May 2015, until it satisfied the FCA that it complied with the Money Laundering Regulations 2007. This is more than ten years old and no longer affects the score.
Enforcement action Settled
FSA fines Plus500UK GBP 205,128 for transaction reporting failures 10
On 17 October 2012 the FSA fined Plus500UK Ltd GBP 205,128 after it failed to report 189,000 transactions and failed to report the remaining 1,143,000 accurately between June 2010 and November 2011, because it had not set up adequate reporting systems, procedures or training. The firm settled early and received a 30% discount. This is more than ten years old and no longer affects the score.
Enforcement action Concluded
Brazil’s CVM orders Plus500UK to stop offering brokerage services in Brazil 14
The CVM’s register of declaratory acts records Ato Declaratório 11.905 of 31 August 2011 against Plus500UK. Such acts order a firm without CVM authorisation to stop offering securities intermediation to residents of Brazil. The order is more than ten years old and no longer affects the score.
Company response
Firms can respond to their profile and to any finding. No response has been published for Plus500. How firms can respond.
Assessment history
| Review date | Result | Methodology | Status |
|---|---|---|---|
| 6 Oct 2026 | Trust score 85 out of 100 Strong | 1.2 | Current |
Corrections and updates
No corrections have been made to this profile.
Sources
- 1 Financial Services Register: investment firms list (CSV), data as at 3 October 2026 (opens in a new tab)
Shows Plus500UK Ltd (FRN 509909) with status Authorised, first authorised 29 June 2010. The list does not include permissions.
- 2 Register of Cyprus investment firms: Plus500CY Ltd (opens in a new tab)
Lists licence 250/14 granted on 10 October 2014, company registration number 333382, the Limassol address and approved domains including www.plus500.com. Authorises reception and transmission, execution of orders and dealing on own account in financial instruments 1 to 10, with safekeeping as an ancillary service.
- 3 Australian Financial Services Licensee dataset (October 2026) (opens in a new tab)
Lists AFSL 417727 held by Plus500AU Pty Ltd (ABN 32153301681) from 9 October 2012, authorising it to deal in and make a market for derivatives and foreign exchange contracts for retail and wholesale clients.
- 4 Financial Institutions Directory: Plus500SG Pte Ltd (opens in a new tab)
Lists Plus500SG Pte Ltd as a capital markets services licensee for dealing in over-the-counter derivatives and as an exempt financial adviser. Names Goh Choh Tong as chief executive officer.
- 5 Regulated entities, capital markets: securities dealers (opens in a new tab)
Lists Plus500SEY Ltd among licensed securities dealers, trade names Plus500 and Plus500SEY, address Second Floor, The Quadrant, Victoria, Mahe, website www.plus500.com.sc.
- 6 Plus500 Ltd Annual Report 2025 (opens in a new tab)
Audited annual report (auditor: Kesselman and Kesselman, a member firm of PricewaterhouseCoopers). States that the group operates through subsidiaries regulated by the FCA, ASIC, CySEC, the Israel Securities Authority, the FMA (New Zealand), the FSCA (South Africa), MAS, the Seychelles FSA, the CFTC, the Estonian FSA, Japan’s FSA, the DFSA, the Securities Commission of The Bahamas, the UAE Securities and Commodities Authority, CIRO (Canada) and Colombia’s Financial Superintendence, and that the company has been admitted to trading on the London Stock Exchange since 24 July 2013. Names the board and executive management.
- 7 Plus500UK Limited User Agreement (version September 2026) (opens in a new tab)
Names Plus500UK Ltd (FRN 509909, company 07024970, 8 Angel Court) as the provider. Client money is held under the FCA client money rules in a segregated bank account; the banks are not named. Retail clients have negative balance protection. Plus500UK is a member of the FSCS, and complaints can be referred to the Financial Ombudsman Service within six months of the final response. Fees include spreads, overnight funding, a currency conversion fee of no more than 0.7% and an inactivity fee of up to USD 10 a month after three months without login. Withdrawals: up to five a month, minimum amounts of USD 50 (PayPal) or USD 100 (bank transfer and cards), and a USD 10 fee below the minimum. Plus500 is the counterparty to all trades. Changes to the agreement are notified by an electronic message on the trading platform.
- 8 Plus500SEY Ltd User Agreement (v2023/1) (opens in a new tab)
Names Plus500SEY Ltd, licensed by the Seychelles FSA as a securities dealer under licence SD039. Client money is held in a segregated bank account with other clients’ money, and negative balance protection applies. The agreement names no compensation scheme or independent dispute body. Clients can give notice by letter, email or live chat.
- 9 Companies House: Plus500UK Ltd (07024970) (opens in a new tab)
Active company incorporated on 21 September 2009, registered office 8 Angel Court, Copthall Avenue, London EC2R 7HJ, accounts filed to 31 December 2025. Active directors: James Stuart Elder, Simone Dahlya Sasson, Mark Robert Winton and David Zruia. The company’s confirmation statement was overdue on the day we checked (due by 19 September 2026).
- 10 Final Notice to Plus500UK Limited, 17 October 2012 (opens in a new tab)
Imposes a penalty of GBP 205,128 (GBP 293,040 before a 30% settlement discount) for failing to report 189,000 transactions and to report the remaining 1,143,000 accurately between June 2010 and November 2011, in breach of SUP 17 and Principle 3.
- 11 Plus500UK Limited: application for a requirement on Part 4A permission (May 2015) (opens in a new tab)
Plus500UK applied for requirements, imposed with immediate effect, under which it had to prohibit all account activity of existing clients until they completed new due diligence questionnaires, and could not take on new clients after 15 May 2015, until it satisfied the FCA that it complied with the Money Laundering Regulations 2007.
- 12 Investor Alert List (opens in a new tab)
The list of unauthorised entities, checked on 4 October 2026, includes an entry dated 2025 for “Plus500 / Plus500 Trading” (www.plus500.com and its Android app) for carrying on unlicensed capital market activities of dealing in derivatives. A separate entry concerns a clone website, which we do not treat as a finding about Plus500.
- 13 Searches of CySEC, FCA, ASIC and CVM records, and web searches for other regulators’ actions, for Plus500 companies (opens in a new tab)
On 4 October 2026 we checked CySEC’s 1,173 board decisions, searched the FCA’s and ASIC’s websites and Brazil’s CVM alerts, and ran web searches for actions by other regulators, for Plus500 and its subsidiaries. Apart from the FCA and CVM records cited separately, we found no fine, sanction or enforcement action. Plus500 is not on the Reserve Bank of India’s alert list as updated on 19 November 2025.
- 14 Atos Declaratórios: irregular securities intermediation (open data, downloaded 4 October 2026) (opens in a new tab)
The CVM’s official list of declaratory acts ordering unauthorised firms to stop offering securities intermediation in Brazil. It records Ato Declaratório 11.905 of 31 August 2011, published in the official gazette on 1 September 2011, against PLUS500UK. The linked copy of the act no longer loads.
- 15 Ombudsman decisions: Plus500UK Ltd, October 2023 to October 2026 (opens in a new tab)
The ombudsman published 34 final decisions about Plus500UK Ltd between 4 October 2023 and 4 October 2026: 5 upheld and 29 not upheld.
- 16 FCA firm-level complaints data 2025 H2 and Financial Ombudsman business complaints data (July 2025 to March 2026) (opens in a new tab)
Neither dataset includes Plus500UK Ltd: the FCA publishes firm-level figures only for firms reporting 500 or more complaints in the half year, and the ombudsman only for businesses with at least 45 new and resolved cases.
- 17 Plus500UK Summary Order Execution Policy (opens in a new tab)
States that Plus500 is the counterparty to clients’ trades, transacts as principal on the basis of a quote and is the sole execution venue.
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