Gleneagle Securities Pty Limited
Vanuatu Financial Services Commission (VFSC) · Reference 40256 3
Financial dealers licence, classes A, B and C
Licence dated 6 January 2023.
Authorised Verified on register, 26 Oct 2026
Global Prime
Global Prime is a forex and CFD broker founded in 2010 and based in South Yarra, Melbourne. Clients of its international website deal with Gleneagle Securities Pty Limited, licensed in Vanuatu, and Australian clients with FMGP Trading Group Pty Ltd, licensed by ASIC, which was named Global Prime Pty Limited until 2023. It does not say who owns the companies.
Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works
Verified licences
| Regulator | Licence | Legal entity | Register status | Source |
|---|---|---|---|---|
| Vanuatu Financial Services Commission (VFSC) | 40256 | Gleneagle Securities Pty Limited | Authorised Checked 26 Oct 2026 | Register entry for Gleneagle Securities Pty Limited (opens in a new tab) 3 |
| Australian Securities and Investments Commission (ASIC) | AFSL 385620 | FMGP Trading Group Pty Ltd | Authorised Checked 26 Oct 2026 | Register entry for FMGP Trading Group Pty Ltd (opens in a new tab) 2 |
Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.
Assessment summary
Global Prime’s Australian and Vanuatu licences match the regulators’ records. Australian clients get ASIC’s protections: client money held on trust and not used for hedging, negative balance protection, leverage limits and complaints to AFCA. Clients of the Vanuatu company, which the international website serves, have weaker terms: client money can be used to meet the company’s margin and hedging obligations to liquidity providers, losses can exceed deposits, and complaints are referred to the Financial Commission, which does not list Global Prime as a member. No compensation scheme applies. Global Prime does not name its owners or managers and we found no financial statements. Spain’s CNMV has warned since 2023 that Global Prime is not authorised there, while its website says it has no adverse regulatory findings. The home page offers leverage of up to 1:1000, twice the maximum in the Vanuatu disclosure statement.
Key positives
- Client-facing entities appear on the regulator’s register 123
We matched FMGP Trading Group Pty Ltd in ASIC’s licensee data and Gleneagle Securities Pty Limited on the VFSC’s list of financial dealers.
- Regulatory claims on the website are accurate 1234
The ASIC and VFSC licences Global Prime states match the registers.
- Clients can tell which regulated entity serves them 145678
The footer and regulation page name both companies with their licences, the international about page names the Vanuatu company as the contracting company for global clients, the Australian site named the Australian company, and each document names its issuer.
- Permissions cover the services offered 23
ASIC authorises the Australian company to issue and make a market in derivatives and foreign exchange contracts for retail and wholesale clients, and the VFSC lists the Vanuatu company as a financial dealer in classes A to C.
- Authorisations are current and unrestricted 23
Both licences are current, with no suspension or restriction shown.
Key concerns
- Warned by Spain’s CNMV as not authorised to provide investment services in Spain 1516
Reduced the enforcement dimension by 1 points (low severity, 3.1 years before the review, counted at half weight).
- An investor compensation scheme applies 512
Not met Global Prime’s own tables say no compensation scheme covers clients of either company.
- Financial statements are available 611
Not met We found no financial statements or capital disclosures published by Global Prime for either company.
- Directors or senior managers are identified 567
Not met We found no directors or senior managers named on Global Prime’s websites or in its documents.
- Client money segregation is disclosed 581213
Partly met The Australian PDS holds client money on trust and does not use retail client money for hedging or as capital. The Vanuatu terms pool client money and let Global Prime use it to meet its margin and hedging obligations to liquidity providers, as the website’s comparison table confirms.
Breakdown by dimension
Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.
Regulatory status and licence verification 26% of score Whether the firm’s licences exist, are current and cover what it offers.
- Met
- Met
- Met
- Met
- Met
Clients can tell which regulated entity serves them 145678
The footer and regulation page name both companies with their licences, the international about page names the Vanuatu company as the contracting company for global clients, the Australian site named the Australian company, and each document names its issuer.
Criteria and their weighting are explained in the methodology.
Corporate transparency and ownership 13% of score Whether you can find out who owns and runs the firm.
- Partly met
- Not determined
- Partly met
- Not met
- Not met
Criteria and their weighting are explained in the methodology.
Client fund protections and disclosed safeguards 13% of score What protects client money if something goes wrong.
- Partly met
Client money segregation is disclosed 581213
The Australian PDS holds client money on trust and does not use retail client money for hedging or as capital. The Vanuatu terms pool client money and let Global Prime use it to meet its margin and hedging obligations to liquidity providers, as the website’s comparison table confirms.
- Partly met
- Not met
- Met
- Met
Withdrawal terms are disclosed 14
The funding page lists each withdrawal method with its processing time, minimum amount and fee, which is zero, and the conditions under which merchant fees may be charged.
Criteria and their weighting are explained in the methodology.
Enforcement and substantiated adverse findings 13% of score Regulator warnings, enforcement actions and final legal findings on record.
Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone warnings never count. Total deducted: 1 points.
- Met
- Regulator warning
Criteria and their weighting are explained in the methodology.
Complaint handling and documented resolutions 8% of score How the firm handles complaints, and what independent records show.
- Met
- Partly met
Independent dispute resolution is available 8181920
Australian clients can take unresolved complaints to AFCA. The Vanuatu policy refers clients to the Financial Commission, but the Financial Commission does not list Global Prime as a member, so we could not confirm it accepts complaints about Global Prime.
- Not determined
Independent complaint outcomes show no adverse pattern 17
Global Prime has no UK company, so there are no Financial Ombudsman Service decisions, and we did not find published decisions of other dispute bodies.
- Not determined
Complaint data is disclosed 19
We found no complaint statistics published by Global Prime. AFCA publishes complaint figures for its members, but its data site refuses automated requests, so we could not check the Australian company.
Criteria and their weighting are explained in the methodology.
Trading terms and operational transparency 8% of score Whether costs, execution and risks are disclosed before you sign up.
- Met
Costs are disclosed before account opening 78142122
Spreads and commissions are published by account type, the swaps page explains overnight financing, with rates shown in the platform, the Vanuatu PDS caps the conversion cost at 1%, and the funding page lists deposit and withdrawal fees, which are zero.
- Partly met
An order execution policy is published 7823
Global Prime publishes no order execution policy. The PDSs say it deals as principal on a market making model priced from its hedge counterparties and explain the conflict of interest, and the Australian hedging policy names the counterparties, but the Vanuatu PDS does not name its hedge counterparty.
- Met
- Partly met
Leverage and margin terms are disclosed 47821
The Australian PDS gives ASIC’s retail limits and a 50% close-out, and the Vanuatu PDS a default of 1:100, up to 1:500 on request, and a 20% close-out, matching the 20% stop-out on the account page. But the home page offers leverage of up to 1:1000, above the Vanuatu maximum.
- Met
Criteria and their weighting are explained in the methodology.
Public disclosures and communication 4% of score Whether public claims hold up and the firm communicates openly.
- Partly met
Marketing claims are accurate and attributable 457815
Its ratings and awards are attributed to named sources, but the about page says Global Prime has no adverse regulatory findings from any regulator without mentioning the CNMV’s public warning, says it takes the conflict of interest of profiting from client losses out of the equation although its PDSs describe a market making model, and gives withdrawal times without a source.
- Partly met
An address and working contact channels are published 7910
Global Prime publishes the Australian company’s South Yarra address, which matches ABN Lookup, a telephone number and email, but no address for the Vanuatu company, and the Vanuatu PDS gives a different telephone number from the contact page.
- Partly met
Criteria and their weighting are explained in the methodology.
On-site office verification 5% of score What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.
We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.
- Not met
Real office at the stated address, not a ghost address
- Not met
Office of the assessed entity
- Not met
Staffed and operating
Criteria and their weighting are explained in the methodology.
On-site assessment and platform testing 10% of score What our on-site checks and 30-day platform testing found.
We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.
- Not determined
Company identity
- Not determined
Regulatory claims
- Not determined
Office visit
- Not determined
Account opening
- Not determined
Platform usability
- Not determined
Costs and disclosures
- Not determined
Customer support
- Not determined
Deposits and withdrawals
- Not determined
Trading functions
- Not determined
Complaints process
Criteria and their weighting are explained in the methodology.
Regulation and legal entities
A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your account would be with.
FMGP Trading Group Pty Ltd
Australian Securities and Investments Commission (ASIC) · Reference AFSL 385620 2
Issuing and making a market in derivatives and foreign exchange contracts, dealing and general advice, for retail and wholesale clients
Licence start date 5 January 2011.
Authorised Verified on register, 26 Oct 2026
Dated findings
Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.
Regulator warning Active
Warned by Spain’s CNMV as not authorised to provide investment services in Spain 1516
On 11 September 2023 Spain’s securities regulator, the CNMV, warned that globalprime.com, Global Prime, Global Prime FX and Gleneagle Securities Pty Limited are not authorised to provide investment services in Spain, including foreign currency transactions. The warning was still in the CNMV’s search engine when we checked on 26 October 2026.
Company response
Firms can respond to their profile and to any finding. No response has been published for Global Prime. How firms can respond.
Assessment history
| Review date | Result | Methodology | Status |
|---|---|---|---|
| 26 Oct 2026 | Trust score 77 out of 100 Sound | 1.2 | Current |
Corrections and updates
No corrections have been made to this profile.
Sources
- 1 Global Prime: licenses and regulation page (opens in a new tab)
Says Global Prime is a trading name of FMGP Trading Group Pty Ltd, licensed in Australia under AFSL 385620, and that Gleneagle Securities Pty Limited, trading as Global Prime FX, is a Vanuatu company (40256) regulated by the VFSC, and that Global Prime is authorised to deal in securities, derivatives and foreign exchange contracts and give general advice to retail and wholesale clients.
- 2 Australian Financial Services Licensee dataset (data as at 21 October 2026) (opens in a new tab)
Lists AFSL 385620 held by FMGP Trading Group Pty Ltd (ABN 74146086017), Sydney NSW 2000, from 5 January 2011, authorising general advice on and dealing in a range of products, issuing derivatives and foreign exchange contracts and making a market in them, for retail and wholesale clients.
- 3 Financial Dealers Licensee List (opens in a new tab)
Lists Gleneagle Securities Pty Limited (company 40256) as holding an active financial dealers licence in classes A, B and C, dated 6 January 2023.
- 4 Global Prime website: home page and footer (opens in a new tab)
The footer says Gleneagle Securities Pty Limited, trading as Global Prime FX, is a Vanuatu company (company number 40256) regulated by the VFSC, and that the website is owned and operated by FMGP Trading Group Pty Ltd (ABN 74 146 086 017), Level 10, 627 Chapel St, South Yarra 3141. It lists countries Global Prime does not accept clients from and carries a risk warning. The home page offers leverage adjustable “between 1:30 and 1:1000” (“Maximum Leverage 1:1000”), says most withdrawals are completed in under two hours with a median of about two hours, without a source, and calls Global Prime a “#1 Rated Broker”, attributed to a Forex Peace Army survey of May 2025, and “Best Execution Broker 2025” by TradeProofer.
- 5 Global Prime: about us page (opens in a new tab)
Says Global Prime was founded in 2010, has regular independent external audits and has “no adverse regulatory or judicial findings against us from any financial regulator, government body or court of law”. Client money is held in segregated client trust accounts with National Australia Bank. A table names Gleneagle Securities Pty Ltd, authorised by the VFSC, as the contracting company for global clients, says client money must be kept in a segregated trust account but can be used for hedging, and that there is no compensation scheme. Its FAQ says Global Prime takes the conflict of interest of brokers profiting from client losses “out of the equation”. It names no owners, directors or managers.
- 6 Global Prime Australia: legal documentation page (Internet Archive copy, 5 November 2025) (opens in a new tab)
Copy captured on 5 November 2025; globalprime.com.au now redirects us to globalprime.com. Headed “Global Prime (Australia)”, it says the legal documents depend on the Global Prime company the client holds an account with, and links FMGP Trading Group Pty Ltd’s PDS, financial product service terms, FSG, hedging counterparty policy, complaints procedure and TMD.
- 7 Gleneagle Securities Pty Limited (Global Prime) product disclosure statement (28 February 2023) (opens in a new tab)
Issued by Gleneagle Securities Pty Limited (40256), described as regulated by the VFSC as an authorised securities dealer. Losses may vastly exceed the initial deposit and may be unlimited. Client money is held in a pooled trust account, and money withdrawn from it to pay Global Prime loses that protection. Default leverage is 1:100, and clients may ask for up to 1:500 subject to approval; positions are closed automatically when the margin level falls below 20%. Prices come from a market making model based on its hedge counterparty, described in one place as its only hedge counterparty, which is not named. The currency conversion cost is up to 1% of the amount converted, and the document gives a telephone number (+61 3 8376 2706) and email for contact.
- 8 FMGP Trading Group Pty Ltd (Global Prime) product disclosure statement (20 February 2024) (opens in a new tab)
Linked from the archived Australian legal page. Describes Global Prime as “an Australian owned investment company”. Client money is pooled in a trust account; retail clients’ money is not used as capital or for hedging, while wholesale clients’ money may be. Negative balances are reset to zero. Retail leverage follows ASIC’s limits (30:1 on major currencies) and positions are closed when the margin level falls below 50%. Global Prime deals as principal on a market making model, hedging with its hedge counterparties, and explains the conflict of interest. Unresolved complaints can go to AFCA.
- 9 Global Prime: contact page (opens in a new tab)
Gives FMGP Trading Group Pty Ltd, telephone +61 (2) 8379 3622, an email address and Level 10, 627 Chapel St, South Yarra 3141, with support 24 hours a day, seven days a week. No address is given for the Vanuatu company.
- 10 ABN Lookup: historical details for ABN 74 146 086 017 (opens in a new tab)
The company, an Australian private company active since 21 October 2010, was named Global Prime Pty Limited until 15 August 2023 and FMGP Trading Group Pty Ltd since, and holds the business name Global Prime from that date. Its main business location moved from NSW 2000 to VIC 3141 on 29 August 2025.
- 11 Global Prime: legal documentation page (opens in a new tab)
Headed “Global Prime (Vanuatu)”, it publishes Gleneagle Securities Pty Limited’s PDS, financial product service terms, privacy policy, complaints policy and account application forms, readable without an account.
- 12 Global Prime Australia: about us page (Internet Archive copy, 5 November 2025) (opens in a new tab)
Copy captured on 5 November 2025. Its table compares the Australian company (FMGP Trading Group Pty Ltd, authorised by ASIC: protection under ASIC’s client money reporting rules, segregated trust account, client money not used for hedging, no compensation scheme) with the Vanuatu company (Gleneagle Securities Pty Ltd, authorised by the VFSC: no ASIC client money protection, segregated trust account, client money can be used for hedging, no compensation scheme).
- 13 Gleneagle Securities Pty Limited (Global Prime) financial product service terms (28 February 2023) (opens in a new tab)
Clause 23 lets Global Prime pool client money in a designated account, keep the interest and withdraw, apply or use the money to meet its own obligations to liquidity providers, including floating margin and other hedging requirements, after which the money no longer belongs to the client. Clause 33 lets Global Prime amend the terms at any time, binding the client on the earlier of ten days after notice on the website, notice by email or the client’s next trade.
- 14 Global Prime: deposits and withdrawals page (opens in a new tab)
Lists each withdrawal method with its processing time (for example one to two business days for local bank transfers, three to five for bank wires and instant for e-wallets and crypto), minimum amount and fee, which is zero, and says wires requested before 10 AM AEST are processed the same day. Global Prime may charge merchant fees if funds are withdrawn with little or no trading, and international banks may charge transfer fees of about USD 20 to 30.
- 15 CNMV issues warning to the public on unregistered firm (11 September 2023) (opens in a new tab)
Warns that https://globalprime.com, GLOBAL PRIME, GLOBAL PRIME FX and GLENEAGLE SECURITIES PTY LIMITED are not authorised to provide investment services and activities in Spain, including foreign currency transactions.
- 16 CNMV search engine for warned companies: Global Prime (opens in a new tab)
The search of warnings about unauthorised entities still shows the warning of 11 September 2023 for GLOBAL PRIME and GLOBAL PRIME FX; searches for Gleneagle and globalprime.com return the same warning.
- 17 Searches of ASIC, CySEC, FCA, CVM, CNMV and other records and alert lists for Global Prime (opens in a new tab)
On 26 October 2026 we searched ASIC’s licensee data and media releases, CySEC’s 1,173 board decisions, the FCA’s list and warning pages, the CVM’s declaratory acts, KNF’s lists, the Reserve Bank of India’s alert list (19 November 2025), Bank Negara Malaysia’s and the Securities Commission Malaysia’s alert lists, the Japan FSA’s list of warned unregistered firms (23 October 2026), the CNMV’s warnings, the AMF’s blacklist and the NSSMC’s list for Global Prime, Global Prime FX, FMGP Trading Group, Gleneagle Securities and globalprime.com, and ran web searches for Consob and other actions. We found the CNMV’s 2023 warning and no enforcement action. The Japan FSA’s list includes Gleneagle Securities Pty Limited, warned on 25 April 2025 for services under another brand name, not Global Prime, so we do not record it as a finding. FCA warnings and AMF entries for similarly named firms with other websites are not about Global Prime.
- 18 Gleneagle Securities Pty Limited (Global Prime) complaint handling policy (28 July 2025) (opens in a new tab)
Complaints go to complaints@globalprime.com and customer support answers in writing within 30 days; clients who are not satisfied may file a complaint free of charge with the Financial Commission within 45 days, whose compensation fund would pay if Global Prime refused to comply with a decision.
- 19 FMGP Trading Group Pty Ltd (Global Prime) complaints resolution procedures (4 December 2023) (opens in a new tab)
Complaints can be made by any means to the client’s adviser or the complaints officer; Global Prime aims to resolve them within 30 days and tells the client if it needs longer, and unresolved complaints can be referred to AFCA, whose contact details are given.
- 20 Financial Commission: participating members (opens in a new tab)
The Financial Commission, a private dispute resolution organisation, does not list Global Prime among its participating members, and it has no member page for Global Prime.
- 21 Global Prime: account types page (opens in a new tab)
Standard account with spreads from 0.9 pips and no commission, Raw account with spreads from 0.0 pips and $3.5 commission per side, both with a 20% stop-out level and no minimum deposit; overnight financing is charged daily as shown in MetaTrader.
- 22 Global Prime: swaps and fees page (opens in a new tab)
Explains swap and financing charges, triple swaps on Wednesdays and how to calculate a swap, and says swap rates are updated once or twice a week and shown in the trading platform; historical rates are not published.
- 23 FMGP Trading Group Pty Ltd (Global Prime) hedging counterparty policy (April 2024) (opens in a new tab)
Sets the criteria for accepting hedging counterparties and names the primary ones: CMC Markets Asia Pacific Pty Ltd, Invast Financial Services Pty Ltd, ISPrime Limited and Prime Trading Services Pty Ltd.
- 24 FMGP Trading Group Pty Ltd (Global Prime) financial product service terms (18 February 2025) (opens in a new tab)
Linked from the archived Australian legal page. Clause 34 lets Global Prime amend the terms at any time, binding the client on the earlier of ten days after notice on the website, notice by email or the client’s next trade.
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