Fortrade Limited
Financial Conduct Authority (FCA) · Reference 609970 2
First authorised on 17 April 2014.
Fortrade is a CFD broker founded in London in 2013 that offers trading on its own Fortrader platform. Fortrade Limited, the FCA-authorised UK company, also acts as execution venue and hedging counterparty for other group companies. Clients in the EEA deal with Fortrade Cyprus Ltd (CySEC), in Australia with Fort Securities Australia Pty Ltd (ASIC), in Canada with Fortrade Canada Limited (CIRO, according to the firm) and in the Dubai International Financial Centre with Fortrade (DIFC) Limited (DFSA); the site also names Fortrade (Mauritius) Ltd (FSC Mauritius, according to the firm). Fortrade Limited’s accounts name Alba Capital SA of Panama as its parent and Audina Treuhand AG of Liechtenstein as its ultimate controller.
Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works
| Regulator | Licence | Legal entity | Register status | Source |
|---|---|---|---|---|
| Financial Conduct Authority (FCA) | 609970 | Fortrade Limited | Authorised Checked 7 Oct 2026 | Register entry for Fortrade Limited (opens in a new tab) 2 |
| Cyprus Securities and Exchange Commission (CySEC) | 385/20 | Fortrade Cyprus Ltd | Authorised Checked 7 Oct 2026 | Register entry for Fortrade Cyprus Ltd (opens in a new tab) 3 |
| Australian Securities and Investments Commission (ASIC) | AFSL 493520 | Fort Securities Australia Pty Ltd | Authorised Checked 7 Oct 2026 | Register entry for Fort Securities Australia Pty Ltd (opens in a new tab) 4 |
| Dubai Financial Services Authority (DFSA) | F009856 | Fortrade (DIFC) Limited | Authorised Checked 5 Dec 2025 | Register entry for Fortrade (DIFC) Limited (opens in a new tab) 5 |
Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.
Fortrade’s UK, Cyprus, Australian and DIFC licences match the regulators’ records; we could not check the Mauritius licence or read CIRO’s records for the Canadian company, which the Canadian Investor Protection Fund lists as a member. In 2024 Fortrade Canada settled with CIRO, admitting that it had made prohibited recommendations to clients of its order execution only service; it was fined CAD 2 million and agreed to compensate clients, after a 2022 order had stopped it opening new accounts. Retail clients of every Fortrade company have negative balance protection; UK, EU and Canadian clients have a compensation scheme and an independent ombudsman, and Australian clients can go to AFCA. Clients of the Mauritius company can complain only to the regulator, and its terms let client money be moved to liquidity providers. Fortrade Limited files audited accounts naming a Panama parent and a Liechtenstein trust company as ultimate controller, but the people who own the group are not disclosed. Agreements are published for all six companies; the Mauritius company publishes no execution policy or complaints procedure, and no document names the banks that hold client money.
The website footer names each of the six companies with its address, regulator and licence or registration number and tells visitors which company will serve them, and each set of terms names the contracting company.
The four licences we could check are current, with no suspension or restriction shown. CIRO’s 2022 temporary order barred Fortrade Canada from opening new accounts until it met the terms of the 2024 settlement; we could not see in CIRO’s records whether it has been lifted.
The footer and documents give each company’s full name and address, and registration numbers for the UK, Cyprus, Australian and Canadian companies; the UK and Cyprus details match Companies House and CySEC’s register. The Mauritius and DIFC companies are identified by their licence numbers.
Every Fortrade company’s documents limit a retail client’s losses to the balance of the trading account: the UK company waives negative balances, and the Cyprus, Mauritius, Australian, Canadian and DIFC documents state negative balance protection or the same limit.
The FAQs list withdrawal methods and typical times (up to five business days by wire, up to fifteen by card) and say Fortrade adds no withdrawal fees beyond bank or processor charges; the Australian PDS sets an AUD 25 fee for foreign clients, and the Mauritius agreement promises payment within five business days.
Reduced the enforcement dimension by 25 points (high severity, 2.6 years before the review).
Partly met We matched Fortrade Limited on the FCA’s list, Fortrade Cyprus on CySEC’s register, Fort Securities Australia in ASIC’s licensee data and Fortrade (DIFC) on an archived copy of the DFSA’s register. We could not check the Mauritius company’s FSC licence or read CIRO’s records for Fortrade Canada, which the Canadian Investor Protection Fund lists as a member firm.
Not met Fortrade says client money is held at third-party banks, at a Schedule I bank in Canada and with an authorised deposit-taking institution in Australia, but no document names the banks.
Partly met The FCA, CySEC, ASIC and DFSA licences Fortrade lists match the registers. We could not confirm the FSC Mauritius licence or the CIRO registration, although the Canadian Investor Protection Fund lists Fortrade Canada as a member.
Partly met The UK, Cyprus, Australian, Canadian and DIFC terms keep client money segregated, and the Australian company does not use it for hedging. The Mauritius agreement lets client money be withdrawn from the segregated account to transfer margin to a liquidity provider or to hedge the company’s risk, after which it is no longer held in trust.
Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.
Whether the firm’s licences exist, are current and cover what it offers.
Client-facing entities appear on the regulator’s register 123456
We matched Fortrade Limited on the FCA’s list, Fortrade Cyprus on CySEC’s register, Fort Securities Australia in ASIC’s licensee data and Fortrade (DIFC) on an archived copy of the DFSA’s register. We could not check the Mauritius company’s FSC licence or read CIRO’s records for Fortrade Canada, which the Canadian Investor Protection Fund lists as a member firm.
Authorisations are current and unrestricted 23457
The four licences we could check are current, with no suspension or restriction shown. CIRO’s 2022 temporary order barred Fortrade Canada from opening new accounts until it met the terms of the 2024 settlement; we could not see in CIRO’s records whether it has been lifted.
Permissions cover the services offered 23458
CySEC authorises Fortrade Cyprus to execute orders and deal on own account in CFDs, ASIC authorises Fort Securities Australia to issue and make a market in derivatives and foreign exchange contracts for retail clients, and the DFSA allows Fortrade (DIFC) to deal as principal on a matched principal basis only, with a retail endorsement; its execution policy says it may hedge client trades back to back but does not say it always does. The FCA’s list does not show Fortrade Limited’s permissions, and we could not see the Canadian or Mauritius permissions.
Criteria and their weighting are explained in the methodology.
Whether you can find out who owns and runs the firm.
Legal entity details are published 13491516
The footer and documents give each company’s full name and address, and registration numbers for the UK, Cyprus, Australian and Canadian companies; the UK and Cyprus details match Companies House and CySEC’s register. The Mauritius and DIFC companies are identified by their licence numbers.
Ultimate ownership can be identified 1617
Fortrade Limited’s audited accounts name Alba Capital SA of Panama as its parent and Audina Treuhand AG, a Liechtenstein company, as ultimate controller, and Companies House records that the company knows of no registrable person with significant control. The people who own the group are not disclosed.
Group structure is explained 117181920
The website lists the six companies and the clients each serves, and the documents show Fortrade Limited acting as execution venue for the Cyprus company and hedging counterparty for the Australian one. Apart from the UK company’s parent and its two back-office subsidiaries, we found no description of how the companies are owned.
Criteria and their weighting are explained in the methodology.
What protects client money if something goes wrong.
Client money segregation is disclosed 91011121314
The UK, Cyprus, Australian, Canadian and DIFC terms keep client money segregated, and the Australian company does not use it for hedging. The Mauritius agreement lets client money be withdrawn from the segregated account to transfer margin to a liquidity provider or to hedge the company’s risk, after which it is no longer held in trust.
Retail clients have negative balance protection 9101112131422
Every Fortrade company’s documents limit a retail client’s losses to the balance of the trading account: the UK company waives negative balances, and the Cyprus, Mauritius, Australian, Canadian and DIFC documents state negative balance protection or the same limit.
An investor compensation scheme applies 69232425
Eligible UK clients may be covered by the FSCS (up to £85,000 for investments), EU retail clients by the Investor Compensation Fund (up to EUR 20,000), of which Fortrade Cyprus is a member, and Canadian clients by the Canadian Investor Protection Fund, which lists Fortrade Canada as a member. No compensation scheme is named for clients of the Australian, Mauritius or DIFC companies.
Withdrawal terms are disclosed 11132627
The FAQs list withdrawal methods and typical times (up to five business days by wire, up to fifteen by card) and say Fortrade adds no withdrawal fees beyond bank or processor charges; the Australian PDS sets an AUD 25 fee for foreign clients, and the Mauritius agreement promises payment within five business days.
Criteria and their weighting are explained in the methodology.
Regulator warnings, enforcement actions and final legal findings on record.
Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone warnings never count. Total deducted: 25 points.
Warning lists and enforcement records have been searched 72829
We searched CySEC, FCA, ASIC and CVM records, the Japan FSA’s warning list and the Indian and Malaysian alert lists, and ran web searches for actions by CIRO, the DFSA and others. We found IIROC’s 2022 temporary order and CIRO’s 2024 settlement with Fortrade Canada.
Criteria and their weighting are explained in the methodology.
How the firm handles complaints, and what independent records show.
A complaints procedure is published 111330313233
The UK, Cyprus, Australian, Canadian and DIFC companies publish complaints procedures with response times, for example acknowledgement within three working days and a final response within eight weeks in the UK. We found no complaints procedure for the Mauritius company, whose agreement refers to one on the website.
Independent dispute resolution is available 111330313233
UK clients can go to the Financial Ombudsman Service, EU clients to the Financial Ombudsman of the Republic of Cyprus, Australian clients to AFCA and Canadian clients to the Ombudsman for Banking Services and Investments. Clients of the Mauritius and DIFC companies are pointed only to the regulator, which is not an independent dispute body.
Independent complaint outcomes show no adverse pattern 34
The ombudsman published four decisions about Fortrade Limited in three years and upheld two; that is too few to show a pattern.
Complaint data is disclosed 35
We found no complaint statistics published by Fortrade, and Fortrade Limited is below the thresholds for the FCA’s and the ombudsman’s firm-level tables. AFCA publishes complaint figures for its members, but its data site refused our requests, so we could not check the Australian company.
Criteria and their weighting are explained in the methodology.
Whether costs, execution and risks are disclosed before you sign up.
Costs are disclosed before account opening 9112636
Fortrade charges no commission and publishes its spread mark-up, swap and rollover approach, dormancy fees and the Australian administration fees. The product tables of spreads and swap costs load by script, and the terms do not quantify currency conversion charges: the UK company converts at a rate it chooses and the Australian company at spreads that may be wider than on the platform.
An order execution policy is published 81920373839
The UK, Cyprus, Canadian and DIFC companies publish execution policies and the Australian company a hedging counterparty policy, explaining that each company deals as counterparty or passes orders to Fortrade Limited and may hedge with liquidity providers; the UK company also publishes a conflicts of interest summary. We found no execution policy for the Mauritius company.
Leverage and margin terms are disclosed 131836404142
The UK and Australian margin rules close positions when equity falls to half of the margin used and the Canadian rules when it falls within 10% of it, and the about page gives leverage of up to 1:30. Margin rates by product load by script, and the Mauritius, Cyprus and DIFC documents give no maximum leverage or close-out level.
Criteria and their weighting are explained in the methodology.
Whether public claims hold up and the firm communicates openly.
Marketing claims are accurate and attributable 11318
The about page says “all client funds are fully protected in accordance with the strictest rules”, but the Mauritius agreement lets client money leave the segregated accounts for liquidity providers, and no compensation scheme covers clients of the Mauritius, DIFC or Australian companies. We found no award or ranking claims.
Criteria and their weighting are explained in the methodology.
What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.
We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.
Real office at the stated address, not a ghost address
Office of the assessed entity
Staffed and operating
Criteria and their weighting are explained in the methodology.
What our on-site checks and 30-day platform testing found.
We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.
Company identity
Regulatory claims
Office visit
Account opening
Platform usability
Costs and disclosures
Customer support
Deposits and withdrawals
Trading functions
Complaints process
Criteria and their weighting are explained in the methodology.
A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your account would be with.
Financial Conduct Authority (FCA) · Reference 609970 2
First authorised on 17 April 2014.
Cyprus Securities and Exchange Commission (CySEC) · Reference 385/20 3
Reception and transmission of orders, execution of orders and dealing on own account in transferable securities and CFDs; safekeeping, credit and foreign exchange as ancillary services
Licence granted on 9 March 2020. Approved domain www.fortrade.com.
Australian Securities and Investments Commission (ASIC) · Reference AFSL 493520 4
General advice on, dealing in (including issuing) and making a market in derivatives and foreign exchange contracts, for retail and wholesale clients
Licence start date 6 February 2019.
Canadian Investment Regulatory Organization (CIRO) 1
Investment dealer member, order execution only (as stated by Fortrade)
CIRO’s website put our requests through a browser check, so we could not read its dealer records. The Canadian Investor Protection Fund lists Fortrade Canada as a current investment dealer member firm, and CIRO described it in March 2024 as a CIRO-regulated order execution only firm.
Financial Services Commission, Mauritius (FSC) · Reference GB21026472 1
Investment dealer (SEC-2.1B), as stated by Fortrade
Stated by Fortrade. The FSC Mauritius website and its online register refuse automated requests with a bot check, so we did not check it.
Dubai Financial Services Authority (DFSA) · Reference F009856 5
Arranging custody; arranging deals in investments; dealing in investments as agent; dealing in investments as principal, on a matched principal basis only; endorsements for retail clients and for holding or controlling client assets
Read from an archived copy of the DFSA’s register entry taken on 5 December 2025, because the DFSA refuses our requests. Licensed on 14 November 2025.
No licence recorded for this entity.
No licence recorded for this entity.
Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.
In November 2022 a hearing panel of IIROC, CIRO’s predecessor, made a temporary order barring Fortrade Canada Limited from making recommendations or soliciting trading, opening new client accounts or seeking further deposits, after an investigation opened in August 2021. On 21 February 2024 a CIRO hearing panel accepted a settlement in which Fortrade Canada, an order execution only firm, admitted making recommendations to clients, failing to maintain an adequate supervisory system and failing to keep adequate records. It agreed to pay a fine of CAD 2,000,000 and costs of CAD 100,000, to pay USD 703,478.91 to clients with unresolved complaints for their net losses, and to set up a USD 6,000,000 fund for eligible clients who make a claim; the temporary order stays in force until those terms are met. We record the temporary order and the settlement as one finding.
Firms can respond to their profile and to any finding. No response has been published for Fortrade. How firms can respond.
| Review date | Result | Methodology | Status |
|---|---|---|---|
| 7 Oct 2026 | Trust score 77 out of 100 Sound | 1.2 | Current |
No corrections have been made to this profile.
The footer says the website is owned and operated by Fortrade Limited and lists six authorised and regulated companies: Fortrade Ltd. (93 Gloucester Place, London; office Michelin House, 81 Fulham Road; FCA FRN 609970), Fortrade Canada Limited (Vancouver; CIRO member and CIPF member, CRN BC1148613), Fort Securities Australia Pty Ltd trading as Fortrade Australia (Level 5, 20 Bond Street, Sydney; ABN 33 614 683 831, AFSL 493520), Fortrade Cyprus Ltd (Abbey Tower, Limassol; CySEC 385/20), Fortrade Mauritius Ltd (The Catalyst, Ebene; FSC Mauritius investment dealer GB21026472) and Fortrade (DIFC) Limited (Emirates Financial Towers, DIFC; DFSA F009856). A notice told us that, based on our location, services would be provided by Fortrade Cyprus. The Cyprus version warns that 72.56% of retail investor accounts lose money when trading CFDs with this provider and the UK version gives 74%; the other regional versions carry warnings without a percentage. Serbian residents are referred to a partner, Kapital RS Inc A.D. Belgrade.
Shows Fortrade Limited (FRN 609970, LEI 213800VCY3DMKTTDI617), first authorised on 17 April 2014, with status Authorised.
Licence 385/20 granted on 9 March 2020, company registration 392231, address Office 302, Abbey Tower, Block A, 34 Kosta Partasides Street, 3030 Limassol, approved domain www.fortrade.com. Authorises reception and transmission of orders, execution of orders and dealing on own account in transferable securities and CFDs (instruments 1 and 9), with safekeeping, credit and foreign exchange as ancillary services, and cross-border services to other EEA states.
Lists AFSL 493520 held by Fort Securities Australia Pty. Ltd. (ABN 33 614 683 831), Sydney, from 6 February 2019, authorising it to give general advice on, deal in (including issuing) and make a market in derivatives and foreign exchange contracts for retail and wholesale clients.
An archived copy, taken on 5 December 2025, of the DFSA’s register entry, read because the DFSA’s website refuses our automated requests. It lists Fortrade (DIFC) Limited, a DIFC company, under reference F009856, licensed on 14 November 2025 to arrange custody, arrange deals in investments and deal in investments as agent and as principal, with dealing as principal limited to a matched principal basis, and with endorsements for retail clients and for holding or controlling client assets.
The list of current CIPF investment dealer member firms includes Fortrade Canada Limited (www.fortrade.com). Clients need an account at a member firm to be eligible for CIPF protection.
Issued by CIRO on 11 March 2024: on 21 February 2024 a CIRO hearing panel accepted a settlement agreement in which Fortrade Canada, an order execution only firm, admitted making recommendations to clients, failing to maintain a supervisory system reasonably designed to achieve compliance and failing to keep adequate records. Sanctions: a fine of CAD 2,000,000, payment of USD 703,478.91 to clients with unresolved recommendation-related complaints for their net losses up to the temporary order, a USD 6,000,000 fund for payments to eligible clients who claim, retention of client call recordings for seven years, and costs of CAD 100,000. The temporary order stays in effect until Fortrade has met the terms and eligible clients have been told about the fund. CIRO’s own website put our requests through a browser check.
Says the company is the counterparty and execution venue for each CFD, prices by reference to liquidity providers’ prices, and may enter into a CFD on a liquidity provider’s reference price or hedge its risk with a back-to-back contract with a liquidity provider.
Revision of 4 March 2026. Fortrade Limited (company number 08619610, registered office 93 Gloucester Place, London; principal place of business Michelin House, 81 Fulham Road, London) deals with clients as principal on an execution-only basis. Client money is segregated from Fortrade’s own money in pooled client bank accounts at third-party banks under the FCA’s client money rules and may be placed on notice or term deposits of up to 95 days. A retail client cannot lose more than the invested capital: Fortrade waives any negative cash balance and resets the account to zero. Complaints go to the compliance officer and then to the Financial Ombudsman Service, and accounts may be covered by the FSCS within its limits. Accounts are deemed inactive after 180 days without trading. Currency conversions are made at a rate Fortrade chooses, and Fortrade may receive remuneration from third parties providing conversion services. Amendments take effect at least ten days after written notice.
Agreement with Fortrade Cyprus Ltd, licensed by CySEC under number 385/20. Client money is placed in segregated client accounts with financial institutions within or outside Cyprus or the EEA and is not used in the company’s business. The company operates negative balance protection for each trading account. Margin requirements change on five business days’ written notice except in a force majeure event, and leverage may be changed without prior notice. Clients who are not satisfied with the company’s final decision may complain to the Financial Ombudsman of Cyprus.
Issued by Fort Securities Australia Pty Ltd (ABN 33 614 683 831, AFSL 493520), the counterparty to clients’ margin FX contracts and CFDs. Client money is held in pooled trust accounts with an authorised deposit-taking institution and is not used to meet hedging obligations. Negative balance protection is a feature of the products. No commission is charged; profits and losses in other currencies are converted at spreads that may be wider than those on the platform; an inactive account fee may apply after 365 days without trading; foreign clients pay AUD 25 to receive a bank wire and for electronic withdrawals. Complaints not resolved within 30 days can go to AFCA, of which the company is a member.
Fortrade Canada Limited (Vancouver, CRN BC1148613) provides CFD trading through order execution only accounts. Client money is segregated from Fortrade’s own money under CIRO’s rules and held at a Schedule I bank in Canada, apart from collateral or margin that may be passed to approved counterparties. The risk warning says clients can lose all, but not more than, the balance of their account.
Agreement with Fortrade (Mauritius) Ltd, authorised by the FSC Mauritius (investment dealer GB21026472) and registered at The Catalyst, Ebene. Client money is placed in segregated accounts but may be withdrawn to transfer margin to a liquidity provider or to hedge the company’s risk on client trades, after which it is no longer held in trust. The company operates negative balance protection for each trading account. Withdrawals are paid within five business days. An inactivity fee may be charged after two months without transactions. Unresolved complaints may be referred to the FSC, and the agreement refers to complaints procedures on the website. Changes are made on advance written notice.
Fortrade (DIFC) Limited acts as principal to all CFD transactions unless otherwise stated. Client money is segregated under the DFSA’s client money rules, and a retail client’s liability is limited to the funds in the trading account.
Gives registration number HE 392231, the registered office at Office 302, Abbey Tower, Block A, 34 Kosta Partasides Street, Limassol, and the investment and ancillary services its licence covers.
Incorporated on 22 July 2013 as Integrisafe Ltd and renamed Fortrade Limited on 19 May 2014. Registered office 93 Gloucester Place, London W1U 6JQ since 2 March 2026 (previously 43-45 Dorset Street, London). Directors: Christopher John Humby (since 15 January 2015), Christopher Warburton (since 26 August 2020) and Louis Grant Silver (since 11 March 2024). Since 6 April 2016 the company has stated that it knows of no registrable person or legal entity with significant control; the register shows Audina Treuhand AG of Liechtenstein (right to appoint or remove directors through control over the trustees of a trust) and Alba Capital SA of Panama (75% or more of the shares) as entries that ceased on the dates they were notified, 6 April 2016 and 4 March 2017. Group accounts for 2025 were filed on 7 October 2026 and were still being processed.
Audited by Fisher, Sassoon & Marks, which gave an unmodified opinion. The group acts as principal to clients in foreign exchange and CFDs and hedges client trades; turnover was £21,181,475, profit for the year £1,374,201 and net assets £13,940,370. Client money is held in segregated bank accounts under the regulators’ rules. Subsidiaries Fort Securities Israel Ltd and Fortrade Management doo Beograd-Vracar (Serbia) provide back-office support. The notes name Alba Capital SA as parent through its 100% shareholding and Audina Treuhand AG, registered in Liechtenstein, as ultimate controller, and say that at the year end the group was owed £13,291,371 in derivatives trading by a fellow group undertaking controlled by Audina Treuhand AG. The PDF is a scan, read by text recognition.
Says Fortrade Ltd, a UK-based provider of online forex and CFD trading, was founded in 2013, describes each group company and its regulator, offers leverage of up to 1:30 depending on the instrument, and says “all client funds are fully protected in accordance with the strictest rules”.
Says the company does not currently act as principal or counterparty to clients and that Fortrade Limited is the execution venue for client orders and provides the prices quoted; the company may receive a commission from its liquidity provider for passing on client orders.
Says the counterparty to its hedging trades is Fortrade Ltd, and that it does not hedge all client transactions but keeps residual positions within market risk limits.
Dated 21 May 2026. Names the board: Krasimira Bozhilova and Christoforos Psyllidis (executive directors), Oliver Hemmer (non-executive director), and George Spitaliotis and Dimitris Christou (independent non-executive directors). Reports a total capital ratio of 171% at 31 December 2025.
Says a retail client cannot lose more than the trading account balance because of Fortrade’s negative balance protection.
States that Fortrade Cyprus Ltd is a member of the Investor Compensation Fund for clients of Cyprus investment firms and explains which clients and claims it covers.
For investment firms that failed after 1 April 2019, the FSCS pays up to £85,000 per eligible person, per firm. The £120,000 limit, from December 2025, is for deposits.
Describes the Investor Compensation Fund for clients of Cyprus investment firms that are not credit institutions. Covered non-professional clients can claim the lower of 90% of their covered claims and EUR 20,000 if a member firm cannot meet its obligations.
Says Fortrade’s charges are dormancy fees, a mark-up on the spread, and rollover and swap charges; it charges no commission on trades and adds no charges to withdrawals beyond bank or payment processor fees. An account with no transactions for six months (365 days in another regional version of the page) may be charged an inactivity fee of USD 10 a month in the account currency.
Bank wire withdrawals usually take up to five business days and withdrawals to cards and by other methods up to fifteen. Funds are returned to the source of the deposit, with wire transfer or e-wallets as alternatives for amounts above card deposits.
Issued by IIROC on 10 November 2022: following an application of 9 November 2022, an IIROC hearing panel ordered that Fortrade Canada must not make recommendations to clients or solicit trading, must not open new client accounts and must not seek further deposits into existing accounts except to tell clients of a margin deficiency, and must give IIROC staff monthly recordings of client calls and an audit trail of its monitoring, until the end of the hearing on the merits. IIROC had opened its investigation in August 2021.
On 7 October 2026 we searched CySEC’s 1,173 board decisions, the FCA’s list of investment firms and its warnings, ASIC’s licensee data and media releases, the CVM’s declaratory acts, the Japan FSA’s list of warned unregistered firms (25 September 2026), KNF’s lists and the Indian, Securities Commission Malaysia and Bank Negara Malaysia alert lists (as downloaded on 4 October 2026), and ran web searches for actions by CIRO, the DFSA, the FSC Mauritius and other regulators. We found IIROC’s 2022 temporary order and CIRO’s 2024 settlement with Fortrade Canada. FCA warnings about firms using Fortrade’s name concern impersonators and are not findings about Fortrade.
Complaints go to support and then to the Compliance Department at compliance@fortrade.com or Michelin House, 81 Fulham Road, London. They are acknowledged within three working days and answered within four weeks, or at most eight, after which the client can go to the Financial Ombudsman Service.
Complaints go to ComplianceCY@fortrade.com from the client’s registered email address. They are acknowledged within five business days and answered within two months, with a holding response if more time is needed; the client may then go to the Financial Ombudsman of the Republic of Cyprus within four months of the final response.
Complaints are acknowledged within five business days and given a substantive response within 90 days. Clients who are not satisfied can go to the Ombudsman for Banking Services and Investments, CIRO, arbitration or the courts.
Complaints are acknowledged within seven calendar days and answered in full within 60 days; if the client is not satisfied, the procedure says “other avenues, such as DFSA, may be available”.
Between 4 October 2023 and 4 October 2026 the ombudsman published four decisions about Fortrade Limited and upheld two.
Neither dataset includes Fortrade Limited; both publish firm-level figures only above minimum complaint volumes.
The product tables of spreads, margin rates and indicative daily swap costs load by script and did not appear in the page we read. The page says dormancy fees of $10, €10 or £10 a month are charged on accounts inactive for six months and that a triple rollover is charged on Wednesday nights.
Fortrade is the counterparty to each CFD and the execution venue. It sets its prices by reference to prices from liquidity providers, checked against independent data, and may hedge its risk with a back-to-back contract with a liquidity provider.
Summarises how Fortrade records and manages conflicts of interest, including those arising from other members of its group, through information barriers, segregation of duties and disclosure to clients.
Follows CIRO’s best execution rule. Fortrade Canada is the counterparty to each CFD and the execution venue, and sets the price of each CFD it enters into with a client.
Margin rates are listed on the trading conditions page. When equity falls to half of the margin used, the platform closes all open positions. Repeats the warning that 74% of retail investor accounts lose money with this provider and that clients cannot lose more than their account balance.
When net equity falls to 50% or less of the margin used, the platform closes all open positions. Margin rates are listed on the trading conditions page.
An account is under-margined when its margin level falls below 100%, and when equity falls within 10% of the margin used the platform closes all open positions.
Gives email addresses for general enquiries, customer and technical support and partnerships, and postal addresses for the Mauritius, UK, Australian, Canadian, Cyprus and DIFC offices.
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