Forex and CFD broker

Eightcap

Website: eightcap.com (opens in a new tab) Headquarters: Australia Regulatory status: Verified licence Profile updated

Eightcap is a forex and CFD broker based in Melbourne. Eightcap Pty Ltd holds an ASIC licence, Eightcap Group Ltd is authorised by the FCA, Eightcap EU Ltd by CySEC, Eightcap Global Limited by the Securities Commission of The Bahamas and Eightcap International Ltd by the Seychelles FSA. The group parent is Eightcap Group Pty Ltd.

Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works

Verified licences

Regulator Licence Legal entity Register status Source
Australian Securities and Investments Commission (ASIC) AFSL 391441 Eightcap Pty Ltd Authorised Checked 4 Oct 2026 Register entry for Eightcap Pty Ltd (opens in a new tab) 1
Financial Conduct Authority (FCA) 921296 Eightcap Group Ltd Authorised Checked 4 Oct 2026 Register entry for Eightcap Group Ltd (opens in a new tab) 2
Cyprus Securities and Exchange Commission (CySEC) 246/14 Eightcap EU Ltd Authorised Checked 5 Oct 2026 Register entry for Eightcap EU Ltd (opens in a new tab) 3
Securities Commission of The Bahamas (SCB) SIA-F220 Eightcap Global Limited Authorised Checked 4 Oct 2026 Register entry for Eightcap Global Limited (opens in a new tab) 5
Financial Services Authority Seychelles (FSA) SD100 Eightcap International Ltd Authorised Checked 4 Oct 2026 Register entry for Eightcap International Ltd (opens in a new tab) 4

Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.

Assessment summary

All five Eightcap companies are on their regulators’ registers. Clients of the Australian, UK, EU and Seychelles companies have segregated client money and, with some limits, negative balance protection; the Bahamas agreement, however, lets client funds be used for hedging and offers negative balance protection only at Eightcap’s discretion, and neither offshore company names an independent dispute body. Ownership is visible through Companies House, which registers co-owners Joel Murphy and Joseph Jeffriess. The regulatory record is light: a self-reported Australian leverage breach that was remediated in 2023 and a 2025 Malaysian alert-list entry. Costs are described but current rates sit on web pages we could not read from our location.

Key positives

  • Client-facing entities appear on the regulator’s register 123456

    We matched each company Eightcap names on its regulator’s register: Eightcap Pty Ltd on ASIC’s licensee data, Eightcap Group Ltd on the FCA’s list, Eightcap EU Ltd on CySEC’s register, Eightcap Global Limited on the Bahamas regulator’s list and Eightcap International Ltd on the Seychelles FSA’s list.

  • Regulatory claims on the website are accurate 134568910

    The licences named on the EU site and in each agreement match the registers we checked. We could not see the UK, Australian and international web pages.

  • Clients can tell which regulated entity serves them 6891011

    Each agreement names the contracting company and its regulator, and the EU site names the other group companies and their regulators.

  • Ultimate ownership can be identified 1213

    Companies House registers Joel Brian Murphy and Joseph Bernard Jeffriess as each holding more than a quarter of the UK company’s shares and votes, and its accounts name Eightcap Group Pty Ltd as parent and state that there is no single controlling party.

  • Authorisations are current and unrestricted 12345

    All five licences are current, with no suspension or restriction shown.

Key concerns

  • Eightcap compensated Australian clients after self-reporting CFD leverage limit breaches 21

    Reduced the enforcement dimension by 2 points (low severity, 2.9 years before the review).

  • Listed on the Securities Commission Malaysia Investor Alert List 22

    Reduced the enforcement dimension by 2 points (low severity, 1.8 years before the review).

  • Banking and custody arrangements are disclosed 9111619

    Not met The documents say client money is kept at top-tier or approved banks without naming them.

  • Client money segregation is disclosed 8910111516

    Partly met The Australian, UK, EU and Seychelles terms hold client money in segregated or trust accounts, but the Bahamas agreement lets client funds be used for hedging with liquidity providers.

  • Permissions cover the services offered 123457

    Partly met CySEC authorises the Cyprus company to transmit and execute orders, and its execution policy says it acts as agent, the Bahamas regulator lists dealing as agent or principal and trading CFDs, and the FSA lists a securities dealer. ASIC authorises the Australian company to issue, deal in and make a market in derivatives and foreign exchange contracts. The FCA’s published list does not show the UK company’s permissions.

Breakdown by dimension

Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.

Regulatory status and licence verification 26% of score 96 out of 100

Whether the firm’s licences exist, are current and cover what it offers.

  • Met

    Client-facing entities appear on the regulator’s register 123456

    We matched each company Eightcap names on its regulator’s register: Eightcap Pty Ltd on ASIC’s licensee data, Eightcap Group Ltd on the FCA’s list, Eightcap EU Ltd on CySEC’s register, Eightcap Global Limited on the Bahamas regulator’s list and Eightcap International Ltd on the Seychelles FSA’s list.

  • Met

    Authorisations are current and unrestricted 12345

    All five licences are current, with no suspension or restriction shown.

  • Partly met

    Permissions cover the services offered 123457

    CySEC authorises the Cyprus company to transmit and execute orders, and its execution policy says it acts as agent, the Bahamas regulator lists dealing as agent or principal and trading CFDs, and the FSA lists a securities dealer. ASIC authorises the Australian company to issue, deal in and make a market in derivatives and foreign exchange contracts. The FCA’s published list does not show the UK company’s permissions.

  • Met

    Regulatory claims on the website are accurate 134568910

    The licences named on the EU site and in each agreement match the registers we checked. We could not see the UK, Australian and international web pages.

  • Met

    Clients can tell which regulated entity serves them 6891011

    Each agreement names the contracting company and its regulator, and the EU site names the other group companies and their regulators.

Criteria and their weighting are explained in the methodology.

Corporate transparency and ownership 13% of score 89 out of 100

Whether you can find out who owns and runs the firm.

  • Met

    Legal entity details are published 6891011

    The site and agreements give each company’s full name, registration number and address.

  • Met

    Ultimate ownership can be identified 1213

    Companies House registers Joel Brian Murphy and Joseph Bernard Jeffriess as each holding more than a quarter of the UK company’s shares and votes, and its accounts name Eightcap Group Pty Ltd as parent and state that there is no single controlling party.

  • Partly met

    Group structure is explained 613

    The EU site lists the group’s regulated companies and the UK accounts name the Australian parent, but we found no description of how the group is owned and organised.

  • Partly met

    Directors or senior managers are identified 4512

    Companies House lists the UK company’s directors and the Bahamas and Seychelles registers name Joel Murphy among the companies’ officers or representatives, but we found no published management team for the group.

  • Partly met

    Financial statements are available 81314

    The UK company files audited accounts and the Cyprus company publishes prudential disclosures. The Australian company provides its accounts on request, and we found none for the Bahamas and Seychelles companies.

Criteria and their weighting are explained in the methodology.

Client fund protections and disclosed safeguards 13% of score 68 out of 100

What protects client money if something goes wrong.

  • Partly met

    Client money segregation is disclosed 8910111516

    The Australian, UK, EU and Seychelles terms hold client money in segregated or trust accounts, but the Bahamas agreement lets client funds be used for hedging with liquidity providers.

  • Partly met

    Retail clients have negative balance protection 89101516

    Australian and EU retail clients and all Seychelles clients have negative balance protection, but for clients of the Bahamas company it applies only at Eightcap’s sole discretion or where the law requires.

  • Partly met

    An investor compensation scheme applies 8910111718

    UK clients may claim from the FSCS (up to £85,000 for investments) and EU clients from the Investor Compensation Fund. No compensation scheme is named for Australian, Bahamas or Seychelles clients.

  • Not met

    Banking and custody arrangements are disclosed 9111619

    The documents say client money is kept at top-tier or approved banks without naming them.

  • Partly met

    Withdrawal terms are disclosed 820

    Eightcap charges no internal deposit or withdrawal fees in Australia and the EU, but we found no withdrawal processing times in the documents reviewed.

Criteria and their weighting are explained in the methodology.

Enforcement and substantiated adverse findings 13% of score 96 out of 100

Regulator warnings, enforcement actions and final legal findings on record.

Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone warnings never count. Total deducted: 4 points.

  • Met

    Warning lists and enforcement records have been searched 212223

    We searched ASIC, CySEC, FCA and CVM records and the Indian and Malaysian alert lists, and ran web searches for other actions. The searches are listed in the source note.

  • Enforcement action

    Eightcap compensated Australian clients after self-reporting CFD leverage limit breaches 21

    9 Nov 2023. Reduced the enforcement dimension by 2 points (low severity, 2.9 years before the review).

  • Regulator warning

    Listed on the Securities Commission Malaysia Investor Alert List 22

    1 Jan 2025. Reduced the enforcement dimension by 2 points (low severity, 1.8 years before the review).

Criteria and their weighting are explained in the methodology.

Complaint handling and documented resolutions 8% of score 86 out of 100

How the firm handles complaints, and what independent records show.

  • Met

    A complaints procedure is published 8101124

    Each company refers to a complaints policy; the EU policy acknowledges complaints within five days, and the Australian PDS sets out the complaints process.

  • Partly met

    Independent dispute resolution is available 89101124

    Australian clients can go to AFCA, UK clients to the Financial Ombudsman Service and EU clients to the Financial Ombudsman of the Republic of Cyprus. The Bahamas and Seychelles agreements name no independent dispute body.

  • Not determined

    Independent complaint outcomes show no adverse pattern 25

    The ombudsman has published no decisions about Eightcap Group Ltd in the last three years.

  • Not determined

    Complaint data is disclosed 25

    We found no complaint statistics published by Eightcap, and its UK company is below the thresholds for the FCA’s and the ombudsman’s firm-level tables. AFCA publishes complaint figures for the financial firms that are its members, but its data site refused our requests, so we could not check the Australian company.

Criteria and their weighting are explained in the methodology.

Trading terms and operational transparency 8% of score 94 out of 100

Whether costs, execution and risks are disclosed before you sign up.

  • Partly met

    Costs are disclosed before account opening 820

    The PDS and EU costs information set out the cost categories, no internal deposit or withdrawal fees and how swaps and commissions apply, but leave current rates to the website and do not state a currency conversion charge.

  • Met

    An order execution policy is published 7826

    The EU execution policy explains that the company acts as agent and transmits orders to a liquidity provider, and the execution factors; the PDS explains that Eightcap sets prices and may take the other side of trades, and the target market determination describes its two CFD offerings.

  • Met

    The client agreement is available before sign-up 910111516

    Each company’s client agreement can be read without an account.

  • Met

    Leverage and margin terms are disclosed 8927

    The Australian PDS and EU policy set out retail margin and a 50% close-out, and the Bahamas agreement a margin call at 80% and stop-out at 50% of required margin.

  • Met

    Risk warnings are clear and current 6

    The EU site warns that 71.90% of retail investor accounts lose money trading CFDs with this provider. We could not see the other regional sites.

Criteria and their weighting are explained in the methodology.

Public disclosures and communication 4% of score 75 out of 100

Whether public claims hold up and the firm communicates openly.

  • Partly met

    Marketing claims are accurate and attributable 6

    The EU site presents group awards and recognitions without naming them on the pages we read.

  • Partly met

    An address and working contact channels are published 361112

    The EU site gives the registered office as Aiolou & Panagioti Diomidous 9, Limassol, while CySEC’s register lists 157 Archiepiskopou Makariou III Avenue.

  • Partly met

    Material changes are communicated 910111516

    The Australian and Seychelles agreements give 10 and 5 business days to object to changes and the Bahamas agreement five calendar days’ notice, but the UK and EU agreements allow changes on notice with no minimum period.

Criteria and their weighting are explained in the methodology.

On-site office verification 5% of score 0 out of 100

What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.

We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.

  • Not met

    Real office at the stated address, not a ghost address

  • Not met

    Office of the assessed entity

  • Not met

    Staffed and operating

Criteria and their weighting are explained in the methodology.

On-site assessment and platform testing 10% of score Not assessed: no on-site assessment yet

What our on-site checks and 30-day platform testing found.

We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.

  • Not determined

    Company identity

  • Not determined

    Regulatory claims

  • Not determined

    Office visit

  • Not determined

    Account opening

  • Not determined

    Platform usability

  • Not determined

    Costs and disclosures

  • Not determined

    Customer support

  • Not determined

    Deposits and withdrawals

  • Not determined

    Trading functions

  • Not determined

    Complaints process

Criteria and their weighting are explained in the methodology.

Regulation and legal entities

A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your account would be with.

Eightcap Pty Ltd

Client-facing entity · Incorporated in Australia · Company number ABN 73 139 495 944 · Clients in Australia

Australian Securities and Investments Commission (ASIC) · Reference AFSL 391441 1

Issuing, dealing in and making a market in derivatives and foreign exchange contracts for retail and wholesale clients

Licence start date 29 April 2011.

Check the register entry yourself (opens in a new tab)

Authorised Verified on register, 4 Oct 2026

Eightcap EU Ltd

Client-facing entity · Incorporated in Cyprus · Company number HE 329922 · Clients in the EU

Cyprus Securities and Exchange Commission (CySEC) · Reference 246/14 3

Reception and transmission of orders, execution of orders and portfolio management; not dealing on own account

Check the register entry yourself (opens in a new tab)

Authorised Verified on register, 5 Oct 2026

Eightcap Global Limited

Client-facing entity · Incorporated in Bahamas · Company number 204033 B · International clients

Securities Commission of The Bahamas (SCB) · Reference SIA-F220 5

Dealing as agent or principal, arranging deals and trading CFDs

Listed by the SCB as at 31 August 2026; the licence number is Eightcap’s own (the list shows none).

Check the register entry yourself (opens in a new tab)

Authorised Verified on register, 4 Oct 2026

Eightcap International Ltd

Client-facing entity · Incorporated in Seychelles · Company number 8427413-1 · International clients

Financial Services Authority Seychelles (FSA) · Reference SD100 4

Securities dealer

The register does not show licence numbers; SD100 is from Eightcap’s agreement.

Check the register entry yourself (opens in a new tab)

Authorised Verified on register, 4 Oct 2026

Eightcap Group Pty Ltd

Holding or parent company · Incorporated in Australia · Immediate and ultimate parent of the UK company, according to its accounts

No licence recorded for this entity.

Dated findings

Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.

Regulator warning Active

Listed on the Securities Commission Malaysia Investor Alert List 22

· Securities Commission Malaysia · Malaysia · Last checked 6 Oct 2026

The Securities Commission Malaysia’s Investor Alert List includes “Eightcap” (www.eightcap.com/my) for carrying on unlicensed capital market activities of dealing in securities. The list records the entry under the year 2025 without a specific date; we use 1 January 2025. The entry was still on the list when we checked on 4 October 2026.

Enforcement action Settled

Eightcap compensated Australian clients after self-reporting CFD leverage limit breaches 21

· Australian Securities and Investments Commission · Australia · Last checked 6 Oct 2026

On 9 November 2023 ASIC reported that Eightcap Pty Ltd was one of seven CFD issuers that self-reported issuing CFDs to retail clients with leverage above the limits in ASIC’s CFD product intervention order, and that undertook remediation programs to compensate affected clients under ASIC’s review. ASIC did not impose a penalty. We record it as a settled matter of low severity because the breaches were self-reported and remediated.

Company response

Firms can respond to their profile and to any finding. No response has been published for Eightcap. How firms can respond.

Assessment history

Review date Result Methodology Status
6 Oct 2026 Trust score 84 out of 100 Strong 1.2 Current

Corrections and updates

No corrections have been made to this profile.

Sources

  1. 1
    Australian Financial Services Licensee dataset (October 2026) (opens in a new tab)

    Australian Securities and Investments Commission Regulator record Checked 4 Oct 2026 Australia

    Lists AFSL 391441 held by Eightcap Pty Ltd (ABN 73139495944), Melbourne, from 29 April 2011, covering general advice on, and issuing, dealing in and making a market in, derivatives and foreign exchange contracts for retail and wholesale clients.

  2. 2
    Financial Services Register: investment firms list (CSV), data as at 3 October 2026 (opens in a new tab)

    Financial Conduct Authority Regulator record Checked 4 Oct 2026 United Kingdom

    Shows Eightcap Group Ltd (FRN 921296), first authorised 23 December 2020, with status Authorised.

  3. 3
    CySEC register: Eightcap EU Ltd (opens in a new tab)

    Cyprus Securities and Exchange Commission Regulator record Checked 5 Oct 2026 Cyprus

    Licence 246/14 granted on 30 July 2014, company registration 329922, formerly R Capital Solutions Ltd, address 157 Archiepiskopou Makariou III Ave, Office 301, 3030 Limassol. Approved domain www.eightcap.com/en-eu/. Services: reception and transmission of orders, execution of orders and portfolio management, with safekeeping as an ancillary service; dealing on own account is not listed.

  4. 4
    FSA Seychelles capital markets register: securities dealers (opens in a new tab)

    Financial Services Authority Seychelles Regulator record Checked 4 Oct 2026 Seychelles

    Lists Eightcap International Ltd among licensed securities dealers at IMAD Complex, Office 2, Ile du Port, Mahe, with the trade name Eightcap and the website www.eightcap.sc, and Joel Brian Murphy and Joshua Raymond as representatives. The register does not show licence numbers.

  5. 5
    Securities Commission of The Bahamas: SIA registered firms as at 31 August 2026 (opens in a new tab)

    Securities Commission of The Bahamas Regulator record Checked 4 Oct 2026 Bahamas

    Lists Eightcap Global Limited at 201 Church Street, Sandyport, West Bay Street, Nassau, registered for dealing in capital market instruments as agent or principal, arranging deals and trading CFDs. The list does not show licence numbers.

  6. 6
    Eightcap EU website (opens in a new tab)

    Eightcap EU Ltd Company statement Checked 5 Oct 2026 Cyprus

    Requests to www.eightcap.com from our location went to this EU site. It says Eightcap is a brand of Eightcap EU Ltd (HE329922, CySEC 246/14) with registered office at Aiolou & Panagioti Diomidous 9, Katholiki, 3020 Limassol, warns that 71.90% of retail investor accounts lose money trading CFDs with this provider, and says awards it mentions apply to the whole group, including Eightcap Pty Ltd (ASIC), Eightcap Group Ltd (FCA) and Eightcap Global Ltd (SCB).

  7. 7
    Eightcap EU Ltd order execution policy (opens in a new tab)

    Eightcap EU Ltd Company document Checked 5 Oct 2026 Cyprus

    The company acts as agent and transmits orders to a third-party liquidity provider as execution venue; explains the execution factors, with price and costs first.

  8. 8
    Eightcap Pty Ltd product disclosure statement (14 September 2026) (opens in a new tab)

    Eightcap Pty Ltd Company document Checked 5 Oct 2026 Australia

    Issued under AFSL 391441; contact address Level 35, Rialto South Tower, 525 Collins Street, Melbourne. Client funds are held separately in a dedicated client trust account under the Corporations Act. Retail clients have negative balance protection and a compulsory 50% margin close-out. Eightcap is a member of AFCA. It charges no internal deposit or withdrawal fees; commissions and swap rates are set out on the website; conversions use the platform rate without a stated mark-up.

  9. 9
    Eightcap Global Limited client agreement (opens in a new tab)

    Eightcap Global Limited Company document Checked 5 Oct 2026 Bahamas

    Agreement of the Bahamas company (IBC 204033 B, SCB SIA-F220, 201 Church Street, Sandyport, Nassau). Client funds are held in separately designated accounts unless used for hedging with liquidity providers. Negative balance protection applies at Eightcap’s sole discretion or where the law requires. A margin call applies at 80% and a stop-out at 50% of required margin. Changes need at least five calendar days’ written notice. No external dispute body is named.

  10. 10
    Eightcap International Ltd client agreement (version 2.1, March 2026) (opens in a new tab)

    Eightcap International Ltd Company document Checked 5 Oct 2026 Seychelles

    Agreement of the Seychelles company (8427413-1, FSA SD100). Client money is paid into a segregated client bank account and all clients have negative balance protection. Eightcap may amend the agreement by written notice; clients are treated as accepting unless they object within five business days. Complaints follow a complaint management policy; no external dispute body is named in the agreement.

  11. 11
    Eightcap Group Ltd client agreement (version 1) (opens in a new tab)

    Eightcap Group Ltd Company document Checked 5 Oct 2026 United Kingdom

    Client money is segregated under the FCA’s client money rules. The FSCS may cover eligible claims, and clients may complain to the Financial Ombudsman Service. Eightcap may vary the agreement by written notice, effective on the date in the notice or immediately if none is given.

  12. 12
    Companies House: Eightcap Group Ltd (12448314) (opens in a new tab)

    Companies House Official filing Checked 5 Oct 2026 United Kingdom

    Incorporated on 7 February 2020; registered office 40 Gracechurch Street, London EC3V 0BT. Directors: William David Hardy and Patrick Gerard Murphy. Joel Brian Murphy and Joseph Bernard Jeffriess are each registered, since 15 December 2020, as holding more than 25% but not more than 50% of the shares and voting rights.

  13. 13
    Eightcap Group Ltd: annual report and audited financial statements for the period to 30 June 2025 (opens in a new tab)

    Companies House Official filing Published 16 Oct 2025 Checked 5 Oct 2026 United Kingdom

    Audited accounts for the 16 months to 30 June 2025, filed on 16 October 2025. The company executes FX and CFD trades for retail and professional clients. Its immediate and ultimate parent is Eightcap Group Pty Ltd of Australia, and the accounts state that there is no ultimate controlling party. Profit after tax was £638,355; the company depends on its parent’s support.

  14. 14
    Eightcap EU Ltd Pillar III disclosures 2025 (opens in a new tab)

    Eightcap EU Ltd Company document Checked 5 Oct 2026 Cyprus

    Prudential disclosures of the Cyprus company on own funds, risk management and governance.

  15. 15
    Eightcap EU Ltd client agreement (version 2.1) (opens in a new tab)

    Eightcap EU Ltd Company document Checked 5 Oct 2026 Cyprus

    Client money is placed in segregated client accounts and cannot be used in the company’s business. Retail clients have negative balance protection. The company may amend the agreement by written notice, effective on the date specified, with changes required by law taking effect immediately.

  16. 16
    Eightcap Pty Ltd client agreement (opens in a new tab)

    Eightcap Pty Ltd Company document Checked 5 Oct 2026 Australia

    Client money is paid into a segregated client bank account. Retail clients have negative balance protection. Eightcap may amend the agreement by written notice; clients are treated as accepting unless they object within 10 business days, in which case their account is suspended.

  17. 17
    Eightcap EU Ltd investors compensation fund policy (opens in a new tab)

    Eightcap EU Ltd Company document Checked 5 Oct 2026 Cyprus

    States that the company is a member of the Investor Compensation Fund for clients of Cyprus investment firms and explains who is covered.

  18. 18
    FSCS: investments (opens in a new tab)

    Financial Services Compensation Scheme Regulator record Checked 4 Oct 2026 United Kingdom

    For investment firms that failed after 1 April 2019, the FSCS pays up to £85,000 per eligible person, per firm. The £120,000 limit, from December 2025, is for deposits.

  19. 19
    Eightcap EU Ltd safeguarding of clients’ funds and assets policy (opens in a new tab)

    Eightcap EU Ltd Company document Checked 5 Oct 2026 Cyprus

    Says client funds are segregated from the company’s own funds and kept in top-tier banks, without naming them, and that only regulated payment service providers are used.

  20. 20
    Eightcap EU Ltd costs and charges information (version 3.2) (opens in a new tab)

    Eightcap EU Ltd Company document Checked 5 Oct 2026 Cyprus

    Lists spreads, overnight financing, commissions and inactivity fees as the cost categories, says the company charges no internal deposit or withdrawal fees, and refers to the website for current rates; it does not state a currency conversion charge.

  21. 21
    23-298MR ASIC oversees more than $17.4 million in compensation to retail investors by OTC derivative issuers (opens in a new tab)

    Australian Securities and Investments Commission Regulator record Published 9 Nov 2023 Checked 4 Oct 2026 Australia

    Release of 9 November 2023 naming Eightcap Pty Ltd among seven CFD issuers that self-reported issuing CFDs to retail clients with leverage above the limits in ASIC’s product intervention order and compensated affected clients under ASIC’s review.

  22. 22
    Investor Alert List (opens in a new tab)

    Securities Commission Malaysia Regulator record Checked 4 Oct 2026 Malaysia

    Includes an entry dated 2025 for “Eightcap” (www.eightcap.com/my) for carrying on unlicensed capital market activities of dealing in securities.

  23. 23
    Searches of ASIC, CySEC, FCA and CVM records and the Indian and Malaysian alert lists for Eightcap companies (opens in a new tab)

    Australian Securities and Investments Commission; and others Regulator record Checked 5 Oct 2026

    On 5 October 2026 we searched ASIC’s licensee data and media releases, CySEC’s 1,173 board decisions, the FCA’s list, the CVM’s declaratory acts, KNF’s lists and the Indian, Securities Commission Malaysia and Bank Negara Malaysia alert lists, and ran web searches for other actions. The findings on this profile are what we found.

  24. 24
    Eightcap EU Ltd complaints handling policy (opens in a new tab)

    Eightcap EU Ltd Company document Checked 5 Oct 2026 Cyprus

    Complaints are acknowledged within five days; clients who are not satisfied with the final decision may go to the Financial Ombudsman of the Republic of Cyprus and CySEC within four months.

  25. 25
    FCA firm-level complaints data 2025 H2 and Financial Ombudsman business complaints data (July 2025 to March 2026) (opens in a new tab)

    Financial Conduct Authority; Financial Ombudsman Service Regulator record Checked 4 Oct 2026 United Kingdom

    Neither dataset includes Eightcap Group Ltd, and the ombudsman has published no decisions about it; both datasets publish firm-level figures only above minimum complaint volumes.

  26. 26
    Eightcap Pty Ltd target market determination for CFDs (March 2026) (opens in a new tab)

    Eightcap Pty Ltd Company document Checked 5 Oct 2026 Australia

    Describes the two CFD offerings, direct to client and embedded in other products, and the target market for each.

  27. 27
    Eightcap EU Ltd margin and leverage policy (opens in a new tab)

    Eightcap EU Ltd Company document Checked 5 Oct 2026 Cyprus

    Explains initial margin by instrument within the EU retail limits and a maintenance margin of 50% of the initial margin, below which positions close automatically.

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