easyMarkets, called Easy Forex until 2016, is a forex and CFD broker run from Limassol and owned by Blue Capital Markets Limited of Cyprus. EU clients deal with Easy Forex Trading Ltd (CySEC), Australian clients with easyMarkets Pty Ltd (ASIC) and international clients with EF Worldwide Ltd, a British Virgin Islands company (FSC) with a sister company of the same name in the Seychelles (FSA). EF Worldwide (Pty) Ltd introduces South African clients (FSCA).
Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works
| Regulator | Licence | Legal entity | Register status | Source |
|---|---|---|---|---|
| Cyprus Securities and Exchange Commission (CySEC) | 079/07 | Easy Forex Trading Ltd | Authorised Checked 7 Oct 2026 | Register entry for Easy Forex Trading Ltd (opens in a new tab) 2 |
| Australian Securities and Investments Commission (ASIC) | AFSL 246566 | easyMarkets Pty Ltd | Authorised Checked 4 Oct 2026 | Register entry for easyMarkets Pty Ltd (opens in a new tab) 3 |
| British Virgin Islands Financial Services Commission (FSC) | SIBA/L/20/1135 | EF Worldwide Ltd | Authorised Checked 18 Jan 2026 | Register entry for EF Worldwide Ltd (opens in a new tab) 6 |
| Financial Services Authority Seychelles (FSA) | SD056 | EF Worldwide Ltd | Authorised Checked 4 Oct 2026 | Register entry for EF Worldwide Ltd (opens in a new tab) 4 |
| Financial Sector Conduct Authority (FSCA) | FSP 54018 | EF Worldwide (Pty) Ltd | Authorised Checked 7 Oct 2026 | Register entry for EF Worldwide (Pty) Ltd (opens in a new tab) 5 |
Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.
easyMarkets’ licences in Cyprus, Australia, the Seychelles, South Africa and the British Virgin Islands match their regulators’ records; we read the British Virgin Islands entry from an archived copy because the regulator’s site refuses our requests. Every company that deals with clients publishes its agreement, holds client money in segregated or trust accounts and offers negative balance protection. EU clients also have the Investor Compensation Fund and the Cyprus ombudsman and Australian clients AFCA, while clients of the British Virgin Islands and Seychelles companies have no compensation scheme and can only complain to the regulator. The Cyprus parent, Blue Capital Markets Limited, owns the companies, but the people who own it are not named. The website says fixed spreads never change whatever the market conditions, while the EU agreement allows them to widen when liquidity is low, and the agreements can be changed without prior notice. The regulatory record shows alert-list entries in India, Malaysia and Japan.
We matched every company easyMarkets names on its regulator’s register: Easy Forex Trading Ltd on CySEC’s register, easyMarkets Pty Ltd in ASIC’s licensee data, EF Worldwide Ltd on the Seychelles FSA’s list, EF Worldwide (Pty) Ltd on the FSCA’s FSP search and EF Worldwide Ltd on the BVI FSC’s list, the last from an archived copy of January 2026.
Each regional site names the company that serves its clients and its licence, the sign-up form says which company an account will be opened with, and each agreement names the contracting company and its regulator.
The EU, British Virgin Islands and Seychelles agreements keep client money in segregated client bank accounts, and the Australian company holds it in a client trust account under the Corporations Act.
CySEC authorises the Cyprus company to deal on own account and execute orders in CFDs and other derivatives, ASIC authorises the Australian company to deal in and make a market for derivatives and foreign exchange contracts for retail clients, the BVI FSC lists EF Worldwide Ltd as dealing as principal and the FSA lists its Seychelles namesake as a securities dealer. The South African company is authorised only as an intermediary, which is how it describes its role.
All five licences are shown as current, with no suspension or restriction; the BVI entry was current when it was archived in January 2026.
Reduced the enforcement dimension by 2 points (low severity, 0.9 years before the review).
Reduced the enforcement dimension by 2 points (low severity, 2.6 years before the review).
Reduced the enforcement dimension by 1 points (low severity, 5.8 years before the review, counted at half weight).
Not met easyMarkets says client money is held at top tier, low credit risk banks of its selection, but we found no named banks.
Partly met The five licences easyMarkets lists match the registers. The EU footer also describes the Cyprus company as deemed authorised by the Prudential Regulation Authority and subject to regulation by the FCA under the UK’s run-off regime, which we could not check.
Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.
Whether the firm’s licences exist, are current and cover what it offers.
Client-facing entities appear on the regulator’s register 123456
We matched every company easyMarkets names on its regulator’s register: Easy Forex Trading Ltd on CySEC’s register, easyMarkets Pty Ltd in ASIC’s licensee data, EF Worldwide Ltd on the Seychelles FSA’s list, EF Worldwide (Pty) Ltd on the FSCA’s FSP search and EF Worldwide Ltd on the BVI FSC’s list, the last from an archived copy of January 2026.
Permissions cover the services offered 234567
CySEC authorises the Cyprus company to deal on own account and execute orders in CFDs and other derivatives, ASIC authorises the Australian company to deal in and make a market for derivatives and foreign exchange contracts for retail clients, the BVI FSC lists EF Worldwide Ltd as dealing as principal and the FSA lists its Seychelles namesake as a securities dealer. The South African company is authorised only as an intermediary, which is how it describes its role.
Regulatory claims on the website are accurate 1234568
The five licences easyMarkets lists match the registers. The EU footer also describes the Cyprus company as deemed authorised by the Prudential Regulation Authority and subject to regulation by the FCA under the UK’s run-off regime, which we could not check.
Criteria and their weighting are explained in the methodology.
Whether you can find out who owns and runs the firm.
Ultimate ownership can be identified 121516
GLEIF names Blue Capital Markets Limited of Cyprus as the parent of the Cyprus, Australian and Seychelles companies, and the Australian disclosure statement calls easyMarkets Pty Ltd its majority-owned subsidiary. GLEIF records that Blue Capital Markets is owned by natural persons, but we found no disclosure or registry record naming them.
Group structure is explained 19121517
easyMarkets explains which company serves which clients and that they belong to the Blue Capital Markets group; the Australian disclosure statement and the execution policies explain that the parent prices and hedges client trades, and GLEIF records the parent and subsidiaries.
Financial statements are available 1219
The Cyprus company publishes Pillar III disclosures for 2025 reconciled to its audited balance sheet, with an own funds ratio of 213.71%, and the Australian company offers a summary of its annual accounts on request. We found no financial statements for the British Virgin Islands or Seychelles companies, which serve international clients.
Criteria and their weighting are explained in the methodology.
What protects client money if something goes wrong.
Retail clients have negative balance protection 1112131422
Retail clients of the Cyprus and Australian companies have negative balance protection, and the EU leverage policy extends it to professional clients. The British Virgin Islands and Seychelles agreements say negative balance protection is offered on all platforms and that the company pays negative balances, unless a client abuses the feature.
An investor compensation scheme applies 10112324
EU clients are covered by the Cyprus Investor Compensation Fund, up to the lower of 90% of the claim and €20,000. No compensation scheme covers clients of the Australian, British Virgin Islands or Seychelles companies; the Seychelles sign-up notice says so.
Criteria and their weighting are explained in the methodology.
Regulator warnings, enforcement actions and final legal findings on record.
Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone warnings never count. Total deducted: 5 points.
Warning lists and enforcement records have been searched 28293031
We searched CySEC, ASIC, FCA, CVM, KNF and FSA Seychelles records and the Indian, Malaysian and Japanese lists, and ran web searches. We found alert-list entries in India, Malaysia and Japan and no regulator action against the companies.
Named on the Reserve Bank of India’s alert list of unauthorised forex platforms 28
19 Nov 2025. Reduced the enforcement dimension by 2 points (low severity, 0.9 years before the review).
Listed on the Securities Commission Malaysia Investor Alert List 29
1 Jan 2021. Reduced the enforcement dimension by 1 points (low severity, 5.8 years before the review, counted at half weight).
Warned by Japan’s Financial Services Agency for soliciting derivatives business without registration 30
1 Mar 2024. Reduced the enforcement dimension by 2 points (low severity, 2.6 years before the review).
Criteria and their weighting are explained in the methodology.
How the firm handles complaints, and what independent records show.
A complaints procedure is published 32333435
Each company publishes a complaints procedure with contact details and response times: two weeks in the EU, a final response generally within 30 calendar days in Australia, 30 days for the British Virgin Islands company and 21 business days for the Seychelles company.
Independent dispute resolution is available 732333435
EU clients can go to the Financial Ombudsman of Cyprus, Australian clients to AFCA and South African clients to the FAIS Ombud. Clients of the British Virgin Islands and Seychelles companies can only complain to the regulator, which is not an independent dispute body.
Independent complaint outcomes show no adverse pattern
We found no published ombudsman or dispute-body decisions about the easyMarkets companies.
Complaint data is disclosed
easyMarkets publishes no complaint statistics. AFCA publishes complaint figures for its members, but its data site refused our requests, so we could not check the Australian company.
Criteria and their weighting are explained in the methodology.
Whether costs, execution and risks are disclosed before you sign up.
Costs are disclosed before account opening 11122627
easyMarkets publishes spreads by instrument and account, overnight swap charges, no commission, no funding fees and dormant and maintenance fees. It does not state what it charges to convert currencies; the Australian disclosure statement says it converts through its own foreign exchange contract.
An order execution policy is published 121317
The execution policies say each company acts as principal and sole execution venue, prices from the parent company’s rates and passes market risk to the parent, and the Australian disclosure statement names Blue Capital Markets as its hedging counterparty.
Leverage and margin terms are disclosed 12132236
The EU leverage policy, the Australian disclosure statement and the Seychelles key facts statement give maximum leverage and margin call or close-out levels. The British Virgin Islands agreement refers to a dynamic leverage model on the website without stating the maximum leverage or close-out level, and that page was not available to us.
Criteria and their weighting are explained in the methodology.
Whether public claims hold up and the firm communicates openly.
An address and working contact channels are published 248101438
Telephone numbers, email addresses and the Limassol and Sydney addresses are published, and the Cyprus address matches CySEC’s register. The Seychelles agreement gives Office 9A at CT House while the FSA’s register and the website give Office 8F, and the FSA’s register still lists the old domain easymarkets.com, which no longer resolves.
Material changes are communicated 1113141821
Documents are dated and easyMarkets announces changes such as new licences and management in its news pages, but the EU, British Virgin Islands and Seychelles agreements can be changed at any time without prior notice; only the Australian agreement gives ten days after notice on the website.
Criteria and their weighting are explained in the methodology.
What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.
We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.
Real office at the stated address, not a ghost address
Office of the assessed entity
Staffed and operating
Criteria and their weighting are explained in the methodology.
What our on-site checks and 30-day platform testing found.
We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.
Company identity
Regulatory claims
Office visit
Account opening
Platform usability
Costs and disclosures
Customer support
Deposits and withdrawals
Trading functions
Complaints process
Criteria and their weighting are explained in the methodology.
A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your account would be with.
Cyprus Securities and Exchange Commission (CySEC) · Reference 079/07 2
Reception and transmission of orders, execution of orders and dealing on own account in money market instruments, derivatives and CFDs; safekeeping as an ancillary service
Licence granted on 29 May 2007.
Australian Securities and Investments Commission (ASIC) · Reference AFSL 246566 3
General advice on, dealing in and making a market for derivatives and foreign exchange contracts, for retail and wholesale clients
Licence start date 26 March 2004.
British Virgin Islands Financial Services Commission (FSC) · Reference SIBA/L/20/1135 6
Dealing as principal
Read from an archived copy of the FSC’s register entry taken on 18 January 2026, because the FSC’s website refuses our requests. The entry shows no licence number; SIBA/L/20/1135 is the number easyMarkets gives.
Financial Services Authority Seychelles (FSA) · Reference SD056 4
Securities dealer
Listed by the FSA as a securities dealer, trade name easyMarkets SimplyHonest; the licence number is easyMarkets’ own (the register shows none).
Financial Sector Conduct Authority (FSCA) · Reference FSP 54018 5
Category I: intermediary services, not advice, in derivative instruments
Authorised since 28 June 2024.
No licence recorded for this entity.
Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.
The Reserve Bank of India’s Alert List, updated as on 19 November 2025, includes Easy Markets (www.easymarkets.com) among entities that are neither authorised to deal in forex under the Foreign Exchange Management Act nor authorised to operate a forex trading platform in India. The list warns residents but does not allege fraud.
In March 2024 Japan’s Financial Services Agency warned EF Worldwide Ltd, of Road Town, British Virgin Islands, for soliciting over-the-counter derivatives trading over the internet without registration in Japan, under the service name “easyMarkets”. The list gives the month only; we use 1 March 2024.
The Securities Commission Malaysia’s Investor Alert List includes “easy Markets” (www.easymarkets.com/au/en-my/) for carrying on unlicensed capital market activities of dealing in securities. The list records the entry under the year 2021 without a specific date; we use 1 January 2021. The entry was still on the list when it was downloaded on 4 October 2026.
In June 2011 Globes and Finance Magnates reported that the Israel Police fraud unit was investigating Easy Forex Ltd, then the name of the easyMarkets brand, after a customer complained in August 2010 that he had been misled about the chances of profit while the company gained from customers’ losses; five customers had also filed a NIS 500 million claim with a request to certify it as a class action. Easy Forex denied wrongdoing. We found no official record of the investigation or of its outcome, so this rests on press reports and does not affect the score.
Firms can respond to their profile and to any finding. No response has been published for easyMarkets. How firms can respond.
| Review date | Result | Methodology | Status |
|---|---|---|---|
| 7 Oct 2026 | Trust score 85 out of 100 Strong | 1.2 | Current |
No corrections have been made to this profile.
Says the brand was founded in 2001 and renamed from easy-forex to easyMarkets in 2016, names Mrs Koula Lamprou as chief executive, and lists five regulated companies: Easy Forex Trading Ltd (CySEC 079/07), easyMarkets Pty Ltd (ASIC, AFSL 246566), EF Worldwide Ltd in the Seychelles (FSA SD056), EF Worldwide Ltd in the British Virgin Islands (FSC SIBA/L/20/1135) and EF Worldwide (PTY) Ltd in South Africa (FSCA 54018).
Licence 079/07 granted on 29 May 2007, company registration 203997, address Kolonakiou 25, Zavos Kolonakiou CTR Block B, Office 101, Linopetra, Limassol. Services: reception and transmission of orders, execution of orders and dealing on own account in money market instruments, derivatives on currencies and other underlyings, and CFDs, with safekeeping, credit and foreign exchange as ancillary services, passported across the EEA. Approved domains include easy-markets.com, emarkets-global.com, easy-forex.com and easymarkets.eu.
Lists AFSL 246566 held by EASYMARKETS PTY LTD (ABN 73107184510), Sydney, from 26 March 2004, authorising it to give general advice on, deal in and make a market for derivatives and foreign exchange contracts for retail and wholesale clients.
Lists EF Worldwide Ltd among licensed securities dealers at CT House, Office 8F, Providence, Mahe, with the trade name easyMarkets SimplyHonest and the website www.easymarkets.com/syc, and Koula Lamprou among its accredited representatives. The register does not show licence numbers.
The FSP search lists EF WORLDWIDE (PTY) LTD, registration 2023/187587/07, as an authorised financial services provider under number 54018 since 28 June 2024, at Suite 10, 3rd Floor, 34 Whiteley Road, Melrose Arch, approved for intermediary services (not advice) in Category I derivative instruments; key individual Tafadzwa Ian Mhlanga.
Internet Archive copy, taken on 18 January 2026, of the FSC’s entry, read because the FSC’s website refuses our requests (Cloudflare block). It lists EF Worldwide Ltd with entity type “Dealing as Principal” and status “Currently Regulated”. It shows no licence number.
EF Worldwide (Pty) Ltd (2023/187587/07, 34 Whiteley Road, Melrose Arch, Johannesburg) is an authorised financial services provider (FSP 54018) that acts only as an intermediary for CFDs issued by EF Worldwide Ltd of the Seychelles (FSA SD056). Unresolved complaints can go to the FAIS Ombud.
Visitors from Cyprus are sent to the EU site. The footer names Easy Forex Trading Ltd (CySEC licence 079/07) and its registered office at Kolonakiou 25, Limassol, says the company serves EU and EEA residents but not residents of Spain, and also describes it as deemed authorised by the Prudential Regulation Authority and subject to FCA regulation under the UK’s Financial Services Contracts Regime. Once the page’s scripts run, the risk warning says that 73% of retail investor accounts lose money when trading CFDs with this provider. The page says “our spreads never change during trading hours” as part of a “Price Transparency Promise”, offers negative balance protection as a standard feature and lists awards with their organisers and years, such as TradingView Broker Awards 2025.
Internet Archive copy taken on 5 November 2025; from Cyprus the live site redirects to the EU pages. The footer gives the address Trinity Chambers, PO Box 4301, Road Town, Tortola, says easyMarkets is a trading name of EF Worldwide Ltd (registration number 2031075) and that the site is operated by EF Worldwide Limited, part of the Blue Capital Markets Group, and lists the BVI licence SIBA/L/20/1135, the Seychelles licence SD056 and the South African licence 54018 of EF Worldwide (PTY) Ltd. Its risk warning says trading involves substantial risk of loss.
Internet Archive copy taken on 10 April 2026. The footer gives the address CT House, Office No. 8F, Providence, Mahe and says easyMarkets is a trading name of EF Worldwide Ltd, registration number 84227941. The sign-up notice for the Seychelles company says it falls outside MiFID II and that “there is no provision for an investor compensation scheme”.
Agreement with Easy Forex Trading Ltd (HE 203997, CySEC 079/07, Kolonakiou 25, Linopetra, Limassol). The company acts as principal and is the sole execution venue. Client money is kept in segregated client bank accounts at banks of its selection, which are not named. Retail clients have negative balance protection and a 50% margin close-out under the product intervention measures, with leverage limits from 30:1 to 2:1, and the company is a member of the Investor Compensation Fund (first €20,000 per client). Withdrawals are processed within one business day where possible. Dormant accounts are charged US$25 every six months after 12 months without transactions. Clause 16.6 says fixed spreads may be widened in very rare market conditions when liquidity is reduced. Complaints go to the compliance officer and then to the Financial Ombudsman of Cyprus. Clause 23.1 lets the company change the agreement at any time and without prior notice.
easyMarkets Pty Ltd (ACN 107 184 510, AFSL 246566, Suite 703, 65 York Street, Sydney) is the issuer and principal, and is a majority-owned subsidiary of Blue Capital Markets Ltd, with which it hedges back to back. Margin is paid into a client trust account under the Corporations Act, and the company keeps any interest. Retail clients have negative balance protection; leverage follows ASIC’s product intervention order (30:1 to 2:1). Margin calls start when equity falls below 70% of margin and positions are closed at 50%. Positions in another currency are converted by easyMarkets through a foreign exchange contract, without a stated cost. Dormant accounts pay USD 25. Complaints go to the complaints officer and then to AFCA.
Agreement with EF Worldwide Ltd (BVI company 2031075, FSC licence SIBA/L/20/1135, Trinity Chambers, Road Town); payment processing is provided by Blue Capital Markets Ltd on its behalf. Client money is kept in segregated client bank accounts at a bank of its selection. Negative balance protection is offered on all platforms, though not for clients who abuse it. Withdrawals are processed within two business days where possible. Dormant accounts pay US$25 every six months. Leverage follows a dynamic model set out on the website. The company deals with clients as counterparty through a dealing desk. Clause 22.1 lets it change the agreement at any time and without prior notice.
Agreement with EF Worldwide Ltd (Seychelles company 84227941, FSA licence SD056), giving its registered address as CT House, Office 9A, Providence, Mahe. Client money is kept in segregated client bank accounts; negative balance protection is offered on all platforms; withdrawals are processed within two business days where possible; dormant accounts pay US$25 every six months. Clause 22.1 lets the company change the agreement at any time and without prior notice.
Blue Capital Markets Limited (Cyprus HE 141799, previously Easy Forex Limited, created 8 October 2003) is the direct and ultimate parent of Easy Forex Trading Limited (213800RD5MC7XGLSSB72), EasyMarkets Pty Ltd (previously Easy Forex Pty. Ltd.) and EF Worldwide Ltd of the Seychelles. Blue Capital Markets reports no parent because it is owned by natural persons, who are not named. The record of EF Worldwide Ltd of the British Virgin Islands (company 2031075, created 31 January 2020) reports a parent that does not consolidate it, without naming it.
Registered private company since 8 October 2003, previously named Easy Forex Limited, with its registered office at Kolonakiou 25, Linopetra, Limassol. Directors: Koula Lambrou, Michalakis Konnaris and Zelig Shalgi; secretary Alfo Secretarial Limited. The last annual return registered is from December 2020, with later ones pending.
The company acts as principal and is the sole execution venue. Prices are a mark-up and mark-down from mid rates provided by the parent company, and the company transfers the market risk of client trades to the parent company. The policy sets out the execution factors and says orders are not requoted.
Internet Archive copy taken on 12 January 2026 of a news item dated 27 November 2025: Nikos Antoniades, chief executive since 2014, stepped down; Koula Lamprou became chief executive and Garen Meserlian chief operating officer.
Prudential disclosures for the year ended 31 December 2025, approved by the board on 29 April 2026. The board had five members: Koula Lambrou and Nikos Antoniades (executive), Michael Konnaris and Alexandros Tsirides (independent non-executive) and Zelig Shalgi (non-executive). The total own funds ratio was 213.71%, and the report reconciles own funds to the audited balance sheet. Trades are offset with the parent company.
Registered private company since 17 July 2007. Directors: Stavros Oikonomidis, Nikolas Sepastian Siamtanis, Koula Lambrou, Zelig Shalgi and Michalakis Konnaris; secretary Montrago Services Limited. Last annual return registered 20 November 2024.
Client money is pooled with other clients’ money in a single designated account maintained as required by law; easyMarkets keeps the interest, and wholesale clients authorise it to use their money to meet its obligations. Clause 30 binds clients to amendments ten days after notice on the website, on notice by email or when they next trade, whichever is first.
Retail leverage is capped from 1:30 on major currencies to 1:2 on cryptocurrencies, with a 50% margin close-out and negative balance protection. Elective professional clients can have up to 1:400 on MT4 and the proprietary platforms and 1:2000 on MT5, and the company covers negative balances for retail and professional clients alike.
Explains that a Cyprus investment firm must take part in the Investor Compensation Fund to provide investment services, and which of the company’s licensed services and which clients the Fund covers.
The Fund covers claims of covered clients against a member that cannot meet its obligations, up to the lower of 90% of the covered claims and €20,000.
Publishes the EU client agreement and policies and says client funds are kept separate from company funds in “top tier, low credit risk, global banks”, which it does not name. The page’s script links every region’s documents (EU, Australia, international and Seychelles) to static.easy-markets.com.
Says easyMarkets charges no fees to fund or withdraw from an account, and lists the methods (cards, online banking in the Netherlands, e-wallets and bank wire) with their countries and processing times.
Spreads are fixed on all platforms except MT5, where they vary; there is no commission. Overnight swaps apply, tripled on Wednesdays. Dormant accounts pay US$25, and closed accounts without payment details US$5 a month. No fees are charged on deposits or withdrawals. The policy does not mention currency conversion.
Lists entities not authorised to deal in forex or operate forex trading platforms in India. Entry 59 is Easy Markets, https://www.easymarkets.com.
Includes an entry dated 2021 for “easy Markets” (https://www.easymarkets.com/au/en-my/) for carrying on unlicensed capital market activities of dealing in securities. A 2021 entry for a “potential clone entity” of easy Markets and a 2022 entry for “Easy Forex” at easyforex.top are treated as clones, not as findings about easyMarkets.
Lists EF Worldwide Ltd, Trinity Chambers, Road Town, Tortola, warned in March 2024 for soliciting over-the-counter derivatives trading over the internet without registration in Japan; the service named is “easyMarkets”. The list gives the month only.
On 7 October 2026 we searched CySEC’s 1,173 board decisions (2014 to October 2026), the CVM’s declaratory acts, KNF’s lists, the Bank Negara Malaysia, Securities Commission Malaysia, Reserve Bank of India and Japan FSA lists, the FSA Seychelles enforcement pages and ASIC’s and the FCA’s websites for easyMarkets, Easy Forex, EF Worldwide and Blue Capital Markets, and ran web searches for actions by other regulators. We found no regulator action against the companies, and alert-list entries in India, Malaysia and Japan. ASIC’s report REP 828 (January 2026) lists Easymarkets Pty Ltd among the CFD issuers in its sector review without any finding against it. FCA and Consob warnings about EasyMarketsInvestment (easymarketsinvestment.com) and Easy MarketsEU Limited (easymarketscfd.org) concern look-alike firms.
Complaints are acknowledged with a reference number, generally within five business days; the company aims to resolve them within two weeks and writes to the client if a complaint is still open after two months. Clients may take an unresolved complaint to the Financial Ombudsman of Cyprus or CySEC, whose contact details are given.
Says easyMarkets is part of the Blue Capital Markets Group. Complaints are acknowledged within one business day and answered with a final response generally within 30 calendar days; the complaints officer is Daniel O’Brien, and unresolved complaints can go to the Australian Financial Complaints Authority.
Complaints receive a reference within seven business days and the company aims to resolve them within 30 days, writing to the client if a complaint is open after three months. A client who is not satisfied can pursue the complaint through the Financial Services Commission, the regulator, or the courts.
Complaints are acknowledged within two business days and answered within 21 business days, extendable to 90. A client who is not satisfied can complain to the Financial Services Authority, the regulator, or go to court. The letterhead gives CT House, Office No. 8F. It notes that CFDs on forwards fall outside the company’s securities dealer licence and outside the FSA’s oversight.
Sets maximum leverage by platform and instrument, up to 1:200 on the easyMarkets platforms, 1:400 on MT4 and 1:2000 on MT5 for major currencies, and says positions are closed automatically when the margin level falls below 100% of the initial margin. Prices come from the parent company.
Headed “Fixed spreads: they never change no matter what the market conditions”, the page says that “no matter what the market’s liquidity or volatility is, easyMarkets spreads remain stable”.
Gives the Limassol headquarters as P.O. Box 53742, Limassol 3317, with telephone and fax numbers, support, partner and compliance email addresses, and live chat.
Reports that the Israel Police fraud unit was investigating Easy Forex Ltd after a complaint filed in August 2010 by a customer, Shmuel Rozovsky, who said he lost hundreds of thousands of shekels, and that five customers had filed a NIS 500 million claim with a request to certify it as a class action. Easy Forex denied wrongdoing and said it was unaware of any investigation.
Reports the Israeli police investigation into Easy Forex, opened after a customer’s complaint, and says the police had first closed the case before a special team was set up following an appeal.
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