D Prime Vanuatu Limited
Vanuatu Financial Services Commission (VFSC) · Reference 700238 3
Financial dealers licence, classes A, B and C
Listed as active, licensed on 17 April 2023.
Authorised Verified on register, 26 Oct 2026
D Prime
D Prime, called Doo Prime until its rebranding in 2025, is the offshore forex and CFD brand of Doo Group. Its site dooprime.com names one company that deals with clients, D Prime Vanuatu Limited, a financial dealer licensed by the Vanuatu Financial Services Commission, and a Cyprus company that carries out administrative and payment functions. Until May 2026 the site also named D Prime Mauritius Limited, licensed by the FSC Mauritius. Its licences page lists a Seychelles FSA licence that belongs to Doo Financial Lite SC Limited, a company of another Doo Group brand. D Prime does not name its owners.
Research-based assessment This profile has not completed TTI’s on-site verification and 30-day platform review. How TTI verification works
Verified licences
| Regulator | Licence | Legal entity | Register status | Source |
|---|---|---|---|---|
| Vanuatu Financial Services Commission (VFSC) | 700238 | D Prime Vanuatu Limited | Authorised Checked 26 Oct 2026 | Register entry for D Prime Vanuatu Limited (opens in a new tab) 3 |
Each licence was matched on the regulator’s own register on the date shown. Unverified claims are listed under Regulation and legal entities.
Assessment summary
D Prime Vanuatu Limited, the only company named as dealing with clients, holds an active VFSC licence. The licences page also lists a Seychelles FSA licence, SD090, which belongs to Doo Financial Lite SC Limited, a company of another brand that no D Prime document names, and until May 2026 the site named a Mauritius company we could not check because the FSC’s register blocked our requests. The client agreement holds client money on trust in segregated accounts but lets the company lend, pledge or re-pledge clients’ assets; clients must pay any negative balance, no compensation scheme applies, and the published indemnity insurance covers the firm, not client money. Complaints must be made within three business days, must be kept confidential on pain of a penalty of at least USD 100,000 and may not be taken to a regulator or dispute body until the company has considered them; no independent dispute body is named. D Prime names no owners, directors or managers and publishes no financial statements. Japan’s Financial Services Agency warned Doo Prime in 2024 and D Prime Vanuatu Limited in September 2026 for soliciting Japanese residents without registration. Press reports in 2025 linked a Malaysian police raid on a scam call centre to Doo Prime; Doo Group said only that its office there had been inspected, and we do not count the reports.
Key positives
- Client-facing entities appear on the regulator’s register 123
D Prime Vanuatu Limited, the only company that deals with clients, appears on the VFSC’s list of financial dealers under 700238, with the name and number D Prime gives.
- Permissions cover the services offered 134
The VFSC licence covers classes A, B and C under the Financial Dealers Licensing Act, which D Prime says authorises it to deal in securities, and the execution policy says the company deals with clients as principal.
- Authorisations are current and unrestricted 3
The VFSC lists the licence as active, with no suspension or restriction shown.
- Legal entity details are published 12
The footer and the client agreement give the full name, number and registered address of D Prime Vanuatu Limited, and the footer names the Cyprus service company with its number.
- Withdrawal terms are disclosed 21316
The funding page gives every method with its fees, limits and processing times, and the refund policy and client agreement set out the conditions.
Key concerns
- Warned by Japan’s Financial Services Agency for soliciting derivatives business without registration 172324
Reduced the enforcement dimension by 2 points (low severity, 0.1 years before the review).
- Regulatory claims on the website are accurate 13567
Not met The licences page presents a Seychelles FSA licence, SD090, as one of D Prime’s two authorisations, but the FSA lists no D Prime company and the licence belongs to Doo Financial Lite SC Limited, which runs the separate Doo Financial Lite brand and is not named in any D Prime document. The homepage also says D Prime is regulated by several authorities, while its only named dealing company holds one licence. The VFSC licence matches the register.
- An investor compensation scheme applies 21314
Not met No compensation scheme covers clients of the Vanuatu company. The professional indemnity insurance D Prime publishes covers claims against the firm, up to AUD 1 million a year, and is not a compensation scheme.
- Retail clients have negative balance protection 2412
Not met The client agreement, risk disclosure and execution policy make clients pay any amount due after a stop-out, including a negative balance, within five business days.
- Independent dispute resolution is available 2
Not met The client agreement names no ombudsman or dispute body, bars clients from going to a regulator or dispute body until the company has considered the complaint, and makes clients keep complaints confidential on pain of a penalty of at least USD 100,000.
Breakdown by dimension
Each dimension is scored from its criteria, then weighted. Dimensions without enough evidence are left out and the remaining weights are rescaled. Open a dimension to see every criterion, our rationale and the sources.
Regulatory status and licence verification 26% of score Whether the firm’s licences exist, are current and cover what it offers.
- Met
- Met
Authorisations are current and unrestricted 3
The VFSC lists the licence as active, with no suspension or restriction shown.
- Met
- Not met
Regulatory claims on the website are accurate 13567
The licences page presents a Seychelles FSA licence, SD090, as one of D Prime’s two authorisations, but the FSA lists no D Prime company and the licence belongs to Doo Financial Lite SC Limited, which runs the separate Doo Financial Lite brand and is not named in any D Prime document. The homepage also says D Prime is regulated by several authorities, while its only named dealing company holds one licence. The VFSC licence matches the register.
- Partly met
Clients can tell which regulated entity serves them 1258
The footer and the client agreement say D Prime Vanuatu Limited is the company clients deal with, but the licences page lists an FSA licence without naming its holder, and until May 2026 the site also named D Prime Mauritius Limited without saying which clients it served.
Criteria and their weighting are explained in the methodology.
Corporate transparency and ownership 13% of score Whether you can find out who owns and runs the firm.
- Met
- Not determined
- Not met
- Not met
- Not met
Criteria and their weighting are explained in the methodology.
Client fund protections and disclosed safeguards 13% of score What protects client money if something goes wrong.
- Partly met
Client money segregation is disclosed 212
The client agreement and risk disclosure say client assets are held on trust and segregated from the company’s own bank account, possibly pooled, but the agreement also lets the company lend, pledge or re-pledge clients’ assets and keep the benefit, and move margin to its own account.
- Not met
- Not met
- Not met
- Met
Criteria and their weighting are explained in the methodology.
Enforcement and substantiated adverse findings 13% of score Regulator warnings, enforcement actions and final legal findings on record.
Starts at 100 and loses points for each substantiated adverse finding by severity and age. Allegations, complaints and clone warnings never count. Total deducted: 2 points.
- Met
- Regulator warning
- Allegation (unproven)
Criteria and their weighting are explained in the methodology.
Complaint handling and documented resolutions 8% of score How the firm handles complaints, and what independent records show.
- Partly met
A complaints procedure is published 211
The client agreement says complaints must be made in writing within three business days of the event or are waived, and promises only to investigate and update the client; it gives no response times or complaints contact, and no complaints policy is published.
- Not met
Independent dispute resolution is available 2
The client agreement names no ombudsman or dispute body, bars clients from going to a regulator or dispute body until the company has considered the complaint, and makes clients keep complaints confidential on pain of a penalty of at least USD 100,000.
- Not determined
Independent complaint outcomes show no adverse pattern 18
We found no published ombudsman or dispute-body decisions about D Prime.
- Not met
Criteria and their weighting are explained in the methodology.
Trading terms and operational transparency 8% of score Whether costs, execution and risks are disclosed before you sign up.
- Partly met
- Partly met
An order execution policy is published 24
The execution policy explains that the company acts as principal and how orders are filled, but names no liquidity providers and does not say how conflicts of interest are managed; the client agreement lets the company act despite conflicts without telling the client.
- Met
- Partly met
- Met
Criteria and their weighting are explained in the methodology.
Public disclosures and communication 4% of score Whether public claims hold up and the firm communicates openly.
- Not met
Marketing claims are accurate and attributable 157131419
The licences page claims a Seychelles FSA licence held by a company of another brand, the homepage calls D Prime “multi-regulated”, and the funding page says its professional indemnity insurance “safeguards your assets”, which that cover does not do. The homepage also claims more than 2,000,000 traders without a source; its awards are attributed to named organisers.
- Partly met
- Partly met
Material changes are communicated 24582122
Documents carry update dates and the agreement gives 30 days’ notice of amendments, but the policies can change without notice, and we found no notice when D Prime Mauritius Limited was dropped from the site in 2026 and a Seychelles licence added. The 2025 rebrand from Doo Prime was announced.
Criteria and their weighting are explained in the methodology.
On-site office verification 5% of score What our visit confirmed in person: a real, staffed office of the assessed entity, not a ghost address.
We have not checked this firm’s office in person, so this dimension scores zero. We check offices through our on-site verification programme.
- Not met
Real office at the stated address, not a ghost address
- Not met
Office of the assessed entity
- Not met
Staffed and operating
Criteria and their weighting are explained in the methodology.
On-site assessment and platform testing 10% of score What our on-site checks and 30-day platform testing found.
We have not completed an on-site assessment of this firm, so this dimension does not count and its weight is shared among the others.
- Not determined
Company identity
- Not determined
Regulatory claims
- Not determined
Office visit
- Not determined
Account opening
- Not determined
Platform usability
- Not determined
Costs and disclosures
- Not determined
Customer support
- Not determined
Deposits and withdrawals
- Not determined
Trading functions
- Not determined
Complaints process
Criteria and their weighting are explained in the methodology.
Regulation and legal entities
A brand can trade through several companies, each licensed in a different place with different protections. Check which entity your account would be with.
D Prime Mauritius Limited
Financial Services Commission, Mauritius (FSC) · Reference C119023907 27
Investment dealer (full service dealer, excluding underwriting), as stated by D Prime
Stated by D Prime until May 2026. The FSC Mauritius register put our request through a bot check (Incapsula) on 26 October 2026, which we did not get around.
Claimed by the firm, not yet verified
Doo Solutions Cyprus Ltd
No licence recorded for this entity.
Dated findings
Warnings, enforcement actions, legal findings, allegations and complaint records are labelled separately. What each label means.
Regulator warning Active
Warned by Japan’s Financial Services Agency for soliciting derivatives business without registration 172324
On 24 July 2024 Japan’s Financial Services Agency warned “Doo Prime”, address unknown, and on 25 September 2026 the Kanto Local Finance Bureau warned D Prime Vanuatu Limited, of Port Vila, Vanuatu, for soliciting over-the-counter derivatives trading over the internet without registration in Japan, under the service names “Doo Prime” and “D Prime”. The 2026 warning notes that the new service name is similar to the one warned in 2024. We record the two warnings as one finding dated 25 September 2026.
Allegation (unproven) Unresolved
Press reports link a 2025 Malaysian police raid on a scam call centre to Doo Prime 92526
In August 2025 Malaysian police raided a commercial tower in Bangsar South, Kuala Lumpur, believed to house a fraud and online gambling call centre, and a viral social media post claimed the building was linked to Doo Prime. Doo Group said its Malaysia office was among premises inspected in a nationwide campaign against illegal call centres and that it was cooperating; police did not say whether the inspection was connected to the raid. Trade press later described the group’s call centre as raided. Recorded from press reports only; not counted.
Company response
Firms can respond to their profile and to any finding. No response has been published for D Prime. How firms can respond.
Assessment history
| Review date | Result | Methodology | Status |
|---|---|---|---|
| 26 Oct 2026 | Trust score 58 out of 100 Mixed | 1.2 | Current |
Corrections and updates
No corrections have been made to this profile.
Sources
- 1 D Prime homepage (opens in a new tab)
The homepage calls D Prime the go-to broker for more than 2,000,000 traders globally, says it is “regulated by several reputable authorities worldwide”, offers 10,000 products and leverage of up to 1:1000, and names Manchester United as a partner. Its footer “Brand and Entity Notice” names only D Prime Vanuatu Limited, regulated by the VFSC (company number 700238) to deal in Class A, B and C securities under the Financial Dealers Licensing Act, with its registered address at Govant Building, PO Box 1276, Port Vila, and says Doo Solutions Cyprus Ltd (HE 454169) carries out administrative and payment-related functions for it without providing regulated services. The footer risk disclosure says losses may exceed the initial investment, and the prohibited jurisdictions include the United Kingdom, Cyprus, Hong Kong, Indonesia, Malaysia, the UAE and the United States. The page gives the telephone number +61 2 9128 0800 and the email en.support@dooprime.com.
- 2 D Prime Vanuatu Limited client agreement (25 February 2026) (opens in a new tab)
Updated on 25 February 2026 and governed by the law of Vanuatu; “the Company” is D Prime Vanuatu Limited, a licensed financial dealer regulated by the VFSC under number 700238. Client assets are held on trust and segregated from the company’s bank account, possibly pooled with other clients’ money, but the company may lend, pledge or re-pledge clients’ assets and keep the benefit, and may move margin to its own designated account. Clients may lose more than their deposit and must pay any amount due after a stop-out. Accounts with no trading for three months pay USD 10 a month, and USD 50 a year after 12 months; fees can change on seven days’ notice and margin terms on three business days’. Amendments take effect on publication or after 30 days’ notice. Complaints must be made in writing within three business days of the event or are waived; clients must keep complaints confidential on pain of a penalty of at least USD 100,000, must not publish disputes before the internal process ends, and must not go to a regulator or dispute body until the company has considered the complaint. No dispute resolution body is named.
- 3 Financial dealers licensee list (opens in a new tab)
Lists D PRIME VANUATU LIMITED, company number 700238, licensed on 17 April 2023 for classes A, B and C, with status Active. A search of the VFSC entity register for the name and number returned no record.
- 4 D Prime execution policy (24 June 2026) (opens in a new tab)
The company acts as principal and the sole execution venue and may pass orders to third-party liquidity providers, which it does not name. It describes how pending and stop orders are filled, says clients must pay any amount due after a stop-out, lets the company withhold funds or charge a 5% penalty on the deposit for suspected bonus hunting, and may be amended without notice. It does not describe how conflicts of interest are managed.
- 5 D Prime: licenses and regulations (opens in a new tab)
Says D Prime has over 10 years of presence and lists two authorisations without naming the companies that hold them: “Authorized and regulated by the Seychelles Financial Services Authority (FSA), Regulatory number: SD090” and “Authorized and regulated by the Vanuatu Financial Services Commission (VU FSC), Regulatory number: 700238”.
- 6 FSA Seychelles capital markets register: securities dealers (opens in a new tab)
Lists no D Prime or Doo Prime company. The only Doo company among the securities dealers is Doo Financial Lite SC Limited, at Office 5, Unit 2, 2nd Floor, Dekk Complex, Plaisance, Mahe, with the website sc.doofinancial.com. The register does not show licence numbers.
- 7 Doo Financial Lite website (Seychelles) (opens in a new tab)
The site of the Doo Financial Lite brand says it is owned and operated by Doo Financial Lite SC Limited, registration number 8427202-1, a securities dealer licensed by the Seychelles FSA under licence number SD090. It does not mention D Prime.
- 8 D Prime homepage, May 2026 (archived copy) (opens in a new tab)
An archived copy, taken on 12 May 2026: the footer still names D Prime Vanuatu Limited and D Prime Mauritius Limited (FSC licence C119023907, company 172054) as the D Prime companies.
- 9 Exclusive: Doo Group rebranding UK and South Africa operations to RKX (opens in a new tab)
Report of 7 January 2026 on the rebranding of other Doo Group companies. It says the group’s Malaysia call centre was raided by police in 2025 during an operation against financial scams, after which the group closed its Cyprus marketing team and senior D Prime staff left, and that Doo Group is controlled by Junjie Chen. We found no registry or disclosure that confirms the ownership.
- 10 D Prime: our story (opens in a new tab)
A timeline says D Prime was founded in 2014, obtained VFSC and FSC Mauritius licensed companies in 2020, passed USD 100 billion of monthly volume in 2022 and rebranded with a new website in 2025. It names no owners, directors or managers.
- 11 D Prime: legal documents (opens in a new tab)
Links the privacy policy, risk disclosure, client agreement, execution policy, refund policy and an indemnity insurance certificate. No complaints procedure or conflicts of interest policy is listed.
- 12 D Prime risk disclosure and acknowledgement notice (5 August 2026) (opens in a new tab)
Issued by D Prime Vanuatu Limited as part of the client agreement. Clients must pay any balance due after a stop-out, including a negative balance, within five business days. Client assets are held on trust in segregated, possibly pooled accounts, but money may be passed to third parties outside Vanuatu and deposited with a depository holding a lien or right of set-off.
- 13 D Prime: deposits and withdrawals (opens in a new tab)
Lists each payment method with its deposit and withdrawal fees, limits and processing times (most withdrawals in one working day; wires USD 25 with a USD 100 minimum; small fees on some crypto withdrawals) and explains how to deposit, withdraw and transfer in the client area. It says “Our Professional Indemnity Insurance (PII) safeguards your assets”.
- 14 Professional indemnity insurance certificate of currency, D Prime Vanuatu Limited (opens in a new tab)
A certificate dated 1 July 2026 for professional indemnity insurance of D Prime Vanuatu Limited with certain underwriters at Lloyd’s, from 30 June 2026 to 30 June 2027, with a limit of AUD 500,000 per claim and AUD 1,000,000 in the annual aggregate. Professional indemnity insurance covers claims against the firm; it is not a client money protection. The certificate is scanned; we read it with text recognition.
- 15 D Prime: pricing (opens in a new tab)
Gives spreads from 0.0 pips and commissions from USD 1 for each asset class, says D Prime offers swap-free trading on most instruments, that swaps are charged at 00:00 server time, that it charges no withdrawal fees for most methods, and that it works with over 20 banks and liquidity providers and data centres in New York and London. No swap rates are published.
- 16 D Prime refund policy (24 June 2026) (opens in a new tab)
Sets out when deposits are refunded to the original payment method, that clients bear bank fees, and that the policy may change without prior notice.
- 17 Warning about an unregistered firm: D Prime Vanuatu Limited (opens in a new tab)
Notice of 25 September 2026: the Kanto Local Finance Bureau warned D Prime Vanuatu Limited, Govant Building, PO Box 1276, Port Vila, for soliciting over-the-counter derivatives trading over the internet without registration, noting that the service name “D Prime” is similar to “Doo Prime”, warned on 24 July 2024.
- 18 Searches of CySEC, FCA, CVM and other records and the Indian, Malaysian and Japanese lists for D Prime and Doo Prime (opens in a new tab)
On 26 October 2026 we searched CySEC’s 1,173 board decisions, the FCA’s warnings (site search), the CVM’s declaratory acts (to May 2026), KNF’s penalty lists, the Reserve Bank of India’s alert list (19 November 2025), Bank Negara Malaysia’s and the Securities Commission Malaysia’s alert lists (copies of 4 October 2026) and the Japan FSA’s lists of warned unregistered firms (updated 23 October 2026) for D Prime, Doo Prime and the company names, and ran web searches for actions by other regulators. We found the Japanese warnings of 2024 and 2026. The Malaysian entries of 2021 (“Doo Prime Malaysia Berhad Investment Scheme” at Bank Negara Malaysia and “DooPrime Malaysia” at the Securities Commission, with look-alike websites) are marked as potential clones and are not findings about D Prime.
- 19 D Prime: accounts comparison (opens in a new tab)
Compares the Cent (from USD 0, spreads from 1 pip, no commission), STP (USD 100, spreads from 1 pip, no commission) and ECN (USD 100, spreads from 0.0 pips, commission) accounts, each with maximum leverage of 1:1000 and a 10% stop-out. No margin call level is given. The table is held in the page’s component data. The awards carousel shown on this and other pages attributes each award to a named organiser (FXDailyInfo 2025, BrokersView 2024, Traders Awards 2023).
- 20 D Prime: contact us (opens in a new tab)
Gives the telephone number +61 2 9128 0800, the email en.support@dooprime.com and live chat, available around the clock. The “Our Locations” section is a map video with no addresses.
- 21 D Prime homepage, August 2026 (archived copy) (opens in a new tab)
An archived copy, taken on 21 August 2026: the footer names only D Prime Vanuatu Limited and Doo Solutions Cyprus Ltd; D Prime Mauritius Limited no longer appears. A copy of 6 October 2026 is the same.
- 22 Doo Group offshore CFDs arm rebrands as D Prime (opens in a new tab)
Report of 11 August 2025: Doo Prime, the offshore retail FX and CFD arm of Singapore-based Doo Group, domiciled in Mauritius and Vanuatu, announced its rebranding as D Prime, keeping the dooprime.com website.
- 23 Names of unregistered overseas firms warned by the Financial Services Agency (updated 23 October 2026) (opens in a new tab)
Lists D Prime Vanuatu Limited, Govant Building, PO Box 1276, Port Vila, warned in September 2026 for soliciting over-the-counter derivatives trading over the internet without registration in Japan; the service named is “D Prime”, which the entry says is similar to “Doo Prime”, warned on 24 July 2024.
- 24 Names of unregistered firms warned by the Financial Services Agency (updated 23 October 2026) (opens in a new tab)
Lists “Doo Prime”, address unknown, warned in July 2024 for soliciting over-the-counter derivatives trading over the internet without registration in Japan, under the service name “Doo Prime”.
- 25 Over 100 arrested in Bangsar South raid, online speculation alleges link to Doo Prime (opens in a new tab)
Report of 27 August 2025, citing China Press: police raided a commercial tower in Bangsar South, Kuala Lumpur, believed to house the call centre of an online gambling and fraud syndicate, and detained more than a hundred people. A viral Facebook post claimed the building was linked to Doo Prime and that it was not licensed by Bank Negara Malaysia and faced withdrawal complaints.
- 26 Doo Group acknowledges its Malaysia office was inspected in wider crackdown (opens in a new tab)
Report of 28 August 2025, citing Finance Magnates: Doo Group confirmed that its Malaysia office was among premises visited by the authorities during a nationwide campaign against illegal call centres, said it was cooperating and expected the matter to be resolved, and police had not said whether the inspection was connected to the Bangsar South raid.
- 27 D Prime: licenses and regulations, November 2025 (archived copy) (opens in a new tab)
An archived copy, taken on 7 November 2025, listing D Prime Mauritius Limited (FSC Mauritius, C119023907) and D Prime Vanuatu Limited (VFSC 700238). Its footer described D Prime Mauritius Limited as holding an investment dealer (full service dealer, excluding underwriting) licence, company number 172054, registered at The Cyberati Lounge, Ground Floor, The Catalyst, 40 Silicon Avenue, Cybercity, Ebene. A copy of 6 March 2026 lists the same two companies. We used the Internet Archive to see the page as it was; the current page loads.
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